This paper addresses two related topics in human resource management. First, it distinguishes diversity management from affirmative action, explaining that while both recognize workplace diversity, diversity management is behavioral and aims at cultural inclusion, whereas affirmative action is numerically focused on increasing representation of marginalized groups. Second, the paper outlines an organizational-level goal of increasing net profit margin and develops three SMART strategies to achieve it: reducing employee working hours to cut costs, introducing a referral reward program to boost sales, and training all employees in personal selling to expand revenue through social networks.
Both diversity management and affirmative action recognize the growing diversity in the workplace. However, the two differ in their manner of administration and the goals they seek to realize. Diversity management refers to the actions and policies that an organization takes to ensure the inclusivity of all employees within the organization's structure and culture (Sharma, 2016). Diversity management is therefore behavioral in nature and seeks to change organizational culture in order to enhance the inclusion of employees from different backgrounds, allowing everyone to perform at their best (Sharma, 2016).
Conversely, affirmative action programs are implemented to increase the representation of certain marginalized groups within an organization (Sharma, 2016). Therefore, affirmative action is based on numbers and focuses on increasing representation, while diversity management is behavioral and aims at enhancing inclusivity in the workplace (Sharma, 2016).
The organizational-level goal this paper addresses is increasing overall profitability as measured by the net profit margin. The net profit margin assesses overall profitability by examining how much profit the company retains after paying all of its expenses.
Organizational-level goal: To increase overall profitability as indicated by retained net profits.
This strategy aims to cut costs by reducing working hours for employees whose full-time presence is not essential.
"Customer referral program to increase sales revenue"
"Employee training to generate sales through social networks"
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