¶ … Transportation and Logistics
Assessment of Technology Adoption In
Small and Medium-Sized Logistics Providers
Assessment of Technology Adoption By
Small and Medium-Sized Logistics Providers
The adoption of technologies for streamlining and unifying supply chains globally continues to show promise as a means to take supplier coordination and product quality to a new level transparency and velocity. Of the many aspects of technology adoption throughout supply chains, the contributory effects of information and communication technologies (ICT) in third party logistics providers (3PL) has become a leading indicator of an industry's ability to adapt to turbulent market conditions (Brah, Lim, 2006). Despite the many benefits of adopting technologies in 3 PLs and across supply chains, there are many factors that limit their use. The study Technology Adoption in Small and Medium-Sized Logistics Providers (Evangelista, McKinnon, Sweeney, 2013) highlights the challenges small and medium logistics providers face in adopting ICT-based solutions throughout their businesses. The study centers on existing ICT adoption in small and medium 3PL services providers, concentrating on the process areas that are most well-attuned to automation. As supply chains become increasingly global and complex, the need for greater technology integration at the 3PL level becomes essential for profitable operation (Bourlakis, Bourlakis, 2005). The role of 3 PLs was established decades ago as a critical building block in successful supply chains (Kerr, 1989). The methodology of this study concentrates on these issues with the goal of determining which factors most limit technology adoption across the fastest-growing strategy of 3PL providers, the small and medium-sized businesses breaking into new markets.
Methodology
The study used in Technology Adoption in Small and Medium-Sized Logistics Providers (Evangelista, McKinnon, Sweeney, 2013) is designed to capture qualitative...
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