UPS - Business Analysis
UPS was founded in the early 1900's as a messenger company, and has since grown into a billion dollar corporation that promotes global commerce (ups.com, 2003). The United Parcel Service is recognize as a world leader in interstate commerce and package delivery, and also offers transportation and logistics service (ups.com, 2003). UPS interacts with over 200 countries worldwide (ups.com, 2003). UPS has been a global leader in package delivery services, but faces much competition from Fed Ex. The Fed Ex name is becoming more widely known, and Fed Ex is typically seen as the shipper of choice for swift and reliable delivery internationally and abroad. Fed Ex also utilizes a much broader advertising campaign, and UPS would do well to expand in this area. Though overall UPS is a successful company, it could improve its corporate relations sector as well. Currently Fed Ex has the upper hand in package and letter delivery among corporate entities. Most organizations have a Fed Ex account which they use to ship domestically and internationally. Fewer have accounts readily established with UPS. The company would benefit by expanding in this sector. UPS is analyzed from a profitability and competitive viewpoint in greater detail below.
UPS has three main business operations: United States domestic package, international package operations and non-package operations (yahoo.com, 2003). The U.S. Operation includes...
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