They point out that the standardized, consistent curriculum provided by a supplier might be an advantage to individual instructor control of academia. And, vendors can supply specialized instruction with up-to-date curriculum because they are out in the field teaching. Supporters also point out that it would be less costly than hiring full-time instructors/professors. Finally, proponents of outsourcing argue that, with their corporate networks and contacts, a vendor could help students find jobs after graduation (Bailey, et al., 2004, p. 2).
Some of the hurdles seem impenetrable. Opposition of full-time faculty stands out as the most damaging to the potential wide use of educational outsourcing. Let's face it -- they are concerned for their jobs. Tenure to a professor is the holy grail. You don't mess with it!
Many of those in support of outsourcing say that contracts can take care of a good amount of the fears about quality of services, curriculum, and teaching, among other services. Management can structure the contract so that vendors bear the costs and penalties of poor service and quality. But opponents argue that outside business vendors write contracts all the time and are very familiar with the "ins and outs." The chances of a university gaining all the advantage they want would be slim and none (Phipps & Merisotis, 2005, p. 4).
The loss of community, identity and collegiality is one of the education institutions' greatest fears. Colleges and universities do things differently than corporate America does. Ultimately, a resistance to change and adapting may be a reason outsourcing does not spread widely.
Conclusions
Unlike corporate America, where there is no democracy and decisions are made, not based on unanimity and collegiality, but on whose office says "CEO," the management of academic institutions is often accomplished by consensus. This principal applies especially in a case like outsourcing where it can affect so many different functionalities of the college. The arguments state repeatedly that outsourcing must benefit "all" the factions -- teachers, staff, administrators, and students --...
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