Alibaba group of companies is a Chinese-based online company that specializes in providing online business services to the customers and businesses. One Mr. Jack Ma, a Chinese entrepreneur, started it. So far, the company has managed to spread its wings and covered other places outside China. Reasonably, it has managed to gain public acceptance all over the world. This paper discusses the concepts of formation as well as corporate governance, success determinants, among other factors of development in the company. In this regard, the company has managed to ensure that it stays ahead of the rest in the highly volatile online platforms (Anonymous, 2014).
The business service served
Alibaba Company engages in three major business services. One of the branches of the company is the one named as Alibaba.com written and launched in English. It facilitates trade between importers and exporters in more than 240 countries. The company does the business of linking the major exporters and importers from English-speaking countries around the world. It also ensures compliance of the import and export activities within the online business platform as well as making sure that the desires of both buyers and sellers converge at this point. Other functions that this service, Alibaba.com is specialized to do include ensuring that there is compliance between all the stakeholders in the trade on the regulations governing the online trade. In this sense, there are limited chances of exploitation or defaulting since the guidelines set for the smooth running of the organization are clear (Scott, 2013).
The second branch of the company is what is referred to as portal 1688.com. This one specializes in the Chinese markets only. It was created in order to facilitate local business-to-business transactions. It also serves the purpose of ensuring that there is compliance within the trade happening on the local platform. In other words, this branch was formed with the aim of ensuring that sufficient measures existed to ensure that the level of trade done locally achieved optimal levels of success. This would be attained when little losses are encountered from the possible operational inefficiencies. Compared to the kind of business that happens locally and in the physical market, the online option as given by this option of the portal 1688.com has by far leveled the playing ground for local business. There are little options left for exploiters to play a role in infiltrating the market since the online platform ensures that no wastages from any form of inefficiency are witnessed. Other than leveling the playing ground, this trading platform has also if there are little chances for government interference in the trade, which has long been an issue in the physical market.
The final service that the company engages is under its branch referred to as Aliexpress.com. This branch of the business enables the small buyers to make purchases of small commodities on a wholesale basis. It also allows the small customers to reap the same benefits as would have been reaped in an ordinary market. Other services from this branch involve the creation of an avenue where limited chances of exploiting the small traders are minimized (Scott, 2013).
Alibaba' success
Alibaba has succeeded in its business endeavors courtesy of various approaches it has employed in its operations. One such success strategy is with proper awareness creation. The brand of the Alibaba is known all over the world to major traders and to major businesses. This has come courtesy of the fact that the management has always ensured that its services are well-known in virtually all corners of the corporate world. Business processes have been supported in the best of ways possible. Ideally, Alibaba has acquired a real name as well as getting referrals from those who once is good business with it (Thomas, 2010). There have been other cases where the company has received publicity from the endorsements of prominent companies as well as respectable business personalities known to many. This also has contributed to the company's promotion, which is the reason behind the trail of success that has been witnessed so far (Anonymous, 2014).
The general manager, Mr. Jack Ma also has put in an invaluable breath into the life of the company. This man has the zeal and energy sufficient to push the company's agenda forth. One of the inputs that Mr. Ma has brought to the enterprise is the appropriateness of the use of customer relations as well as application of good marketing skills. In this regard, the company management has prioritized the treatment of clients as one of the top agendas under consideration. This...
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