Technology Product
Project Charter: Technology Project for YourGard Technology Company
The project at focus in this study will involve hiring an outside contractor to develop the new application and an outside firm to design and construct the website. The web site must maintain the company vision and make the company's operation available in a technological sense to the world.
The purpose for this project includes the increase of market share and revenue through introduction of a new product line with technological features enhanced and increase of revenue through tapping into a larger base of customers through secure Internet sales. Finally, the purpose of this project includes the improvement of service to customers through engineering remote diagnostic, tuning and repair of the new product line.
Objectives of Project
The objectives of this project include the increase of the market share by 50% within two years of product launch through provision of touch screen technology and increased revenue by 25% within three quarters following product launch through acceptance of secure credit card transactions over the Internet. Finally, this project has the objective of increasing the satisfaction of customers by 25% among the existing customer base by becoming more technologically adept as customer satisfaction surveys have measured over the two-year period after launch of the product.
IV. Budget
The budget available for the project is the sum of $500,000.00
V. Timeline
The timeline set for the deliverables is 9 to 12 months.
The existing lines will undergo evaluation following the new line being on the market for a period of two years. Additionally, an enhanced website will be developed and launched parallel to the new line, which will enable the company to promote its products via the internet.
VI. ROI
The new product line and internet marketing and sales initiative will yield a solid return-on-investment within six months time.
VII. Information Technology Project
The new technology project is such that the new YourGard will be characterized by a touch screen color menu with graphical user interface...
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