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Subway S Successes And Failures Assessment

¶ … Subway successful? Subway is a relatively low-cost restaurant that provides a consistent product across its wide range of franchises. It has a franchise-only system, further adding to the homogeneity of its product regardless of where the customer is dining.

It offered many low-calorie, low-fat, and vegetarian items long before such items were fashionable, adding to its credibility in this area.

Since virtually everyone eats sandwiches and salads, the franchise has a wide appeal.

Sandwiches are made-to-order in front of the customer, further adding to its credibility of health and freshness.

Although it offers a standardized menu, it has been flexible enough to adapt it to the needs of international organizations. In 2011, Subway could boast that it had expanded into 98 countries with "one store for every 200,000 people in the world" (Smith, 2011, p.1).

Subway opened in many non-traditional outlets such as Wal-Mart, capitalizing upon the lack of competition and the desire of customers to secure a quick snack while shopping. It had over 1,600 Walmart locations in 2011 (Smith, 2011, p.1). Other popular nontraditional outlets include venues in "hospitals, colleges, sports arenas, and airports" (Wong 2014). Unlike some other fast food outlets, Subways can be operational in spaces as small...

and the world (Wong 2014).
Where have they had trouble?

Subway's healthy eating campaign was initially founded upon the persona of Jared, who lost a tremendous amount of weight allegedly eating nothing but Subway sandwiches. Unfortunately, Jared was also arrested for possession of child pornography and the fact he lost 245 lbs eating Subway was quickly eclipsed by his crimes (Hullinger 2015).

Although Subway has been growing in number in terms of its outlets, McDonald's is still outselling the company. In 2012 it was reported "McDonald's 2012 system-wide sales were $35.6 billion. Subway, which is the second highest-grossing quick service chain, only raked in $12.1 billion in sales last year" ("McDonald's selling more," 2016). The fact that McDonald's can make so many sales and has fewer stores and therefore fewer operating costs underlines its greater profitability.

An outbreak of bacteria was reported in 2010 in Illinois. "An environmental investigation resulted in the finding that neither of the implicated Subway outlets had a written hand washing policy,…

Sources used in this document:
References

Hullinger, J. (2015). Inside a PR disaster. Fast Company. Retrieved from:

http://www.fastcompany.com/3048525/lessons-learned/inside-a-pr-disaster

Marler, B. (2010). Subway hit with another foodborne illness outbreak -- this time bacteria, not viral. Food Poison Journal. Retrieved from: http://www.foodpoisonjournal.com/foodborne-illness-outbreaks/subway-hit-with-another-foodborne-illness-outbreak-this-time-bacteria-not-viral/#.V1Mhh-TGDvU

McDonald's selling more than Subway, Wendy's, Burger King, Chick-Fil -- A combined. (2015).
The Huffington Post. Retrieved from: http://www.huffingtonpost.com/2013/07/29/mcdonalds-sales_n_3671043.html
https://www.qsrmagazine.com/executive-insights/subway-effect
Bloomberg. Retrieved from: http://www.bloomberg.com/news/articles/2014-05-19/with-3-000-more-locations-subway-widens-its-lead-over-mcdonalds
Retrieved from: http://www.shapefit.com/diet/subway-healthy-fast-food.html
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