It is the most ambitious option yet also the greatest in terms of retaining and gaining customers over time. It would literally include integrating supply chain, pricing, manufacturing, logistics, field service and customer service all together into an enterprise platform. In effect a Service oriented Architecture (SOA) with integration to Cloud Computing services and platforms (Birch, 37) would need to be completed. This would also rely on real-time data

While the quality of Internet phone calls is still not as good as that of dial-up long-distance telephone, more and more users are taking advantage of Internet telephony because it offers free phone calls (McReal and Elliott, 2002). Internet telephony is straightforward and simple, requiring only an Internet hookup, headphones or speakers, and a microphone. For online students, Internet telephony offers an opportunity for students to speak to others in their

82). Both desktop and Web widgets have the same basic components. Fundamentally, they use Web compatible formats, even if intended to run in a desktop environment. This means that the core of the widget is HTML and CSS code which contains the actual content of the widget, namely text, linked images/video or content pulled from a server of Web service. Alternatively, the widget content can be created using Flash, although

66). Furthermore, social software will only increase in importance in helping organizations maintain and manage their domains of knowledge and information. When networks are enabled and flourish, their value to all users and to the organization increases as well. That increase in value is typically nonlinear, where some additions yield more than proportionate values to the organization (McCluskey and Korobow, 2009). Some of the key characteristics of social software applications

Mobile Apps for Capturing Geolocation and Customer Data As progress towards truly ubiquitous or pervasive computing continues to be made, some of the more important emerging technologies that will facilitate this goal are so-called "apps," which are being engineered for a seemingly endless array of utilitarian as well as educational and entertainment purposes. To identify the current state of these technologies, this paper provides an assessment of the effectiveness and

Blogs and social networking have altered our daily usage of the Internet and the World Wide Web. Of that, we can be certain. But how exactly has this change evolved, and what specific effects is it having on Internet and Web usage patterns around the world? This paper addresses the history of blogs and social media, and shows their state of development now. This brief introduction will segue into a