¶ … Social Policy Websites Using the CRAAP Method: Implications for Human Services Professionals
Human services professionals increasingly obtain information from the internet. Given the critical nature of the human services field, ensuring that information is correct, up-to-date, credible, and verifiable is crucial. The CRAAP tool (Currency, Reliability, Authority, Accuracy, and Purpose) is a useful tool human services professionals may use to achieve this. In this paper, three policy-oriented websites were evaluated using the tool. The selected websites were Aclu.og, ProCon-org, and Vaccineresistancemovement.org. Scoring 11 points in total, ProCon.org was found to be the most useful website. Aclu.org scored slightly lower than ProCon.org, achieving a total score of 10 points. Though ProCon.org and Aclu.org have high scores, it would be prudent to confirm their information with other sources as they did not reach the score for an excellent source of information. Vaccineresistancemovement.org scored the least, with 6 points. This means that it would be inappropriate to cite information from the website in a research paper or academic project. Overall, human services professionals must ensure the information they use in the course of their work is accurate, current, and provable.
Evaluating Social Policy Websites Using the CRAAP Method: Implications for Human Services Professionals
In the line of their work, human service professionals rely on information from a variety of sources, including books, journal articles, agency publications, as well as the internet. The internet has particularly become a common source of information for human services professionals. Nonetheless, given the high possibility of information inaccuracy in the online environment, human services professionals must carefully evaluate the credibility of internet information. The CRAAP tool provides an appropriate framework for assessing the credibility of information obtained from websites. CRAAP is an acronym for currency, reliability, authority, accuracy, and purpose (Gettysburg College, 2016). As human services professionals deal with policy information relating to a wide range of issues affecting the public, this tool is important for ensuring that internet information is correct and reliable. The aim of this paper is to describe the CRAAP method and demonstrate its usefulness in analysing selected policy-oriented websites. First, a more detailed description of the CRAAP method is provided, clearly highlighting the scoring strategy used to evaluate the websites. Next, three policy-oriented websites are identified and analysed...
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