Racism in Restaurants
Discrimination has long been an issue when it comes to people and immigration. Whether immigrants came of their own free will or were brought in through slave ships, intermingling of races and ethnicities have led to hard struggles. Although some may say racism is not as troubling or as severe as it was in earlier times, it is still manifests in subtle ways throughout society. For instance, the service industry has shown through several studies that racism exists and can influence the behavior and comments of wait staff and servers. This may come as a consequence of expectation, as servers anticipate non-white people, especially blacks, tip poorly, or it could be the negative stereotypes often attributed to non-white races like anger, rudeness, and frugality. Needless to say, most of what servers anticipate of their non-white customers is baseless (and especially as it pertains to race and ethnicity, wrong).
Understanding discrimination in the service industry is a daunting task. Little research is directed in this topic. Furthermore, the research that exists is inconclusive or outdated. Regardless, Bewster's study explains the need for continuing research as findings are frequently not enough to form a logical conclusion and answer on whether or not true racism exists in restaurants and...
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