Ultimately, the airline has been able to extract concessions from its other unions and can expect to do the same with the AMWU. Qantas should deal with the issue of worker unhappiness through non-financial means, such as fostering an organizational culture change.
The airline industry is facing a difficult operating environment. Qantas must find new ways to cut costs in order to remain competitive. The recent mechanical failures are not likely related to the acrimonious relationship that has developed between Qantas and the union representing its mechanics. Given that the Labor government has taken an anti-union stance, Qantas should move towards outsourcing maintenance. This will upset the union, but it is unlikely that quality will suffer as a result.
Works Cited
Robbins, Liz. (2008). " Qantas Involved in Another Incident" New York Times. Retrieved online December 14, 2008 at http://thelede.blogs.nytimes.com/2008/10/07/qantas-involved-in-another-air-incident/
Qantas financials retrieved from Reuters, online, December 14, 2008 at http://www.reuters.com/finance/stocks/incomeStatement?symbol=QAN.AX
Foley, Meraiah. (2008). "Safety and Labor Concerns Tarnish the Qantas Image" International Herald Tribune. Retrieved online December 14, 2008 at http://www.iht.com/articles/2008/10/17/business/qantas.php
No author. (2007). PEST Analysis. QuickMBA.com....
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