Protecting Customer Rights Compliance Research Paper Compliance

Protecting Customer Rights

Compliance research paper

Compliance Research Paper: protecting customer rights

The most significant aspect of any business organization or venture is the data constituting its intelligence. Consequently, the procedure of planning the business venture and accessing required data and maintaining that data is a priority to any business or industry. A business cannot operate without customers, as the core aim of any business is to make remarkable profits. Customer satisfaction dictates the level of investment the customers commit the company; therefore, several governments across the globe notice the significance of consumers to the economy

This necessitates the creation of the consumer protection bill that regulates the operations and activities of any business providing services to consumers. Data mart is one such organization that ventured into the industry with the commission to provide data to the consumers who need credible and reliable data sources.

The company and industry

A data mart has the description of a layer of data warehouse that has the core duty to provide data to users. Therefore, the data mart is a subset of the data that are for a given team or line of business. The company Data Mart is among the leading providers of cloud infrastructure that provides data services to users across the country and the globe at large

. The company has an extensive expertise and experience in terms of its service provision infrastructure and workforce. The company runs a remarkably complex, dedicated and on-demand mixed server services. The company also prides in having the leading technologies in the industry, as well as, remarkably strong R. And D. Data Mart is among the initial companies to invest and connect into the IT industry, providing services that interconnect the fields of IT, business and cloud computing all together. It also prides in the fact that it operates one of the largest platforms for searching information globally

. This in a critical and projective view, Data Mart not only provides the essential services to the users, but it literally unlocks the ability of the coming generation cloud computing for use by businesses of all sizes and across a multitude of industries; while offering an extensively agile and scalable environment of information technology that never existed before.

The company has a mission statement that clearly illustrates the aspect of the services it is providing and achievements it already has. The statement states that it aims to become a global leader in the platform of providing technology-enabled business services and solutions. The company; therefore, through this mission, it supports the aspect of scaling the user needs in the industry of business today. It endeavors to provide web based integrated systems that have the power and ability of the initial traditional applications that the largest world companies use

. However, in providing these facilities and opportunities, the Data Mart is aware of the costs involved and; therefore, it endeavors to provide them at a fraction of the initial costs used in the traditional approaches

. The company indicates that it has the commitment to ensure that it works with the highest degree of integrity; in its initiative to provide innovative software that will transform the way consumers manage their business and information. However, this is not without challenges as the company does indicate that it runs with limitations that it aims to overcome in the near future. The limitations of the operations of the many business ventures cut across the facts that it has limitations in the number of dedicated servers available and thus the process of hosting. The process of hosting faces limitations in the form of elasticity and flexibility and the nature of the demand in the market. However, the solution lies in the operations of the company; Data Mart. Data Mart remains the only multitier company, hosting services and applications that combine the aspects of cloud computing, platforms. The cloud-computing platform in return provides the user with the ability to manage their cloud-hosting infrastructure intuitively, with respect to their demands. The company also facilitates businesses having web interface services, or other application programming interfaces.

The mission of Data Mart is to ensure that consumers have access to their data that they can rely on, to run their businesses continually even in the wake of the unexpected and unreliable occurrences of events within the economies of the world. The company states that it does deliver high-value solutions to its customers with the availability of exceptional professionals; who employ a holistic approach to the cloud-computing infrastructure and virtualization which reduce the risks involved. The services allow business to open in vast areas without having to employ large sums of capital, and grow fast and independently due to the availability of data for the venture from Data Mart

. Data Mart also has hundreds of professionals who employ thousands of combined hours to develop expert technologies that provide powerful internet hosting services to the businesses that operate on reliability, customization and speed. Therefore, the company operates the outlaid core principles that it has.

The principles upon which the company operates include the following. Like many other successful organizations, Data Mart has the practice of ensuring the satisfaction of the customer. The company states that its core priority and consideration in the process of developing the applications and providing the services it does is to ensure the satisfaction of the customer. This means that its operations have the customer needs as the central point of focus. This is the reason the company manages to earn the support and trust of the customers to whom it provides the facilities of cloud computing and information technology services. Secondly, the company states that they are a team. As it is necessary for any organization with a vast workforce as Data Mart, coordinating this vast workforce to achieve the goals of the organization can be tricky

. However, Data Mart recognizes the need for working as a team; hence the combined effort by every personnel in the company to ensure that they work toward achieving the goals of the organization to their bet levels. Additionally, the company outlines how it works in the core principles it holds dear

. This summarizes the procedure of working within the organization, which states that they prioritize, then commit and finally deliver. This shows that the company has the commitment to providing the consumer with the quality services that the consumer expect from the company. In the aspect of compliance, this principle of operation plays a key role, as the customer needs and safety are what remains prioritized

. Therefore, this principle, not only helps the company to deliver services, but also enables the company to deliver quality services to consumers. Moreover, the company also states that it does employ wise utilization of its resources. This is an integral part of success in business. The industry of data provision services faces tribulations and challenges due to the initial costs of setting and developing the service. However, with the wise application and utilization of resources by the company, it can maintain the costs of production; hence, providing the final products and services at affordable costs to the consumer. Lastly, the company also operates with integrity and engraved trust within the employees and customers. This then constitutes the relations between the leadership of the organization, the employees and customers of the organizations products. These high standards of ethics that Data Mart employs ensures that customers receive the integrity they expect, there is respect for legal affiliations and guidelines and personal development of all involved and related to the venture. They have a passion for developing the cloud computing industry for use by business ventures.

Executive summary

During the birth of the organization, Mr. James Ensley together with two other partners had a sole objective when they founded this organization. This objective was to build a business that focused on making their customers as successful. They saw the exploitation of the customers that was taking place as corporate sacrificed the quality of customer service all in the quest to achieve high profit margins. This presented the opportunity needed by these three innovative and customer-caring business people as they set the company to emancipate and free the consumer of information technology services. Today, the use of the applications of Data Mart is helping numerous customers, who are mainly other business organizations and many individuals to achieve many factors of success. Currently, the businesses and other customers who use the service of Data Mart cloud can accomplish the following tasks. They can deploy the services of online applications in a matter of minutes, unlike before where they would need weeks to deploy such applications. Secondly, the organizations can deliver assurance of continuity and security of business and its data. The customers do enjoy improved quality of software as the company provides quality guaranteed services. Organizations can also scale on demand. The application of data mart cloud also simplifies the development of a project and consequently reduces the risk the project would have to fail. This signifies the level of customer satisfaction that the company brings to its customers

. Additionally, through the data services via the company, the customer increases their productivity; hence, success in their endeavors as is the vision and objective of the founders of the Data Mart Company. The services of data and the security of the data therein ensure reliability and enhance applications survival in the wake of infrastructure failure. This gives guarantee to the customer using the services of the company in their business. Additionally, the company ensures that the customer utilizing their services gets reduced costs of equipment, as well as reduced costs of the information technology labor employed. The information labor is minimal as data mart ensures that the applications, services, and applications of data available to consumers are cheap and easy to use

. Lastly, it provides independence to the customer, as they have the full control to run their business cloud environment through use of the Data Mart cloud services and applications.

Currently, technology is taking the evolution of businesses to the highest levels of innovations and investments. Economic wars and crimes continue to limit the operations and extensiveness of any business venture that operates within the given jurisdiction. In this course of events, the various jurisdictions continue to set structures that regulate the business environment and protect the consumer as well as, the persons directing the business ventures. It is a matter of international concern as several articles and reliable reports indicate the strides taken to regulate the skyrocketing prices and other negative influence of businesses on the people. Technology industry is one key industry that the entire world has its eyes and hopes in; to ensure that they achieve the levels of development they envision for their countries and business ventures

. For instance, there are several cases of increased crimes involving the use and application of cyber technologies. The internet remains a threat to the security of many consumers of various data and services provided via the internet. Currently, the rankings of the crimes committed on a daily basis involving the exploitation of the cyber space services are remarkably high. This indicates the high levels of risk involved in the internet and information technology industry. Cloud computing came as a measure to ensure that consumers of information technology services and applications get the desired resources and assistance without interruptions and inhibition. However, challenges arise daily due to the high number of computer literate criminals who are on the outlook to devour unsuspecting and innocent consumers of technology services

. Cases of crimes committed by people and even business organizations through backdoor operations with the information and data provided in the cyber space are high. The crime of industrial fraud and espionage continue to risk the lives and business ventures; of every business that operates and survives on the services offered via cloud computing and other cyberspace services.

Therefore, the various jurisdictions that incorporate the online industry try to set regulations that govern the operations within the internet space. The setting of business on basis of the internet is a lucrative venture. It also has the added advantage of the ease of growing the customer base and consequently, expanding the market, as well as, increasing the sales of the venture. However, the procedure of applying and executing an online venture comes with extended compliance and legal considerations due to the issue of privacy, security, copyright and taxation. The customers are at the highest risk when the crimes start hitting the online venture; hence, the need to protect the unsuspecting consumers from the waiting crimes in the cyber space

. These regulations and compliance issues continue to raise heated debates as to the level to which they apply. The cloud computing business venture is the latest invention in business-oriented technologies. This venture deals with the provision of data services and information to business organizations and companies exclusively. These ventures involve large commitments of capitals and profits. This means that this area is indeed a target area for crimes such as fraud and theft. Several federal jurisdictions across the globe have the consumer protection regulations and laws. This help to deter the consumer from bearing the effects of crime from the business venture or other people

. The cloud computing industry is not exception, as rules governing the transaction process over the internet present the protection the consumers require. However, despite having these regulations in place, the industry still faces the advanced challenges in ensuring the protection of the consumer.

Data Mart is one such company operating over the cyber space and dealing with the sensitive service of data and applications handling. Therefore, in this line, it is subject to the federal trade commission, which regulates the operations and activities of the businesses that operate over the cyber space. It is subject to the regulations that govern consumer protection while working to provide services and earn profits. The company does have compliance to the outlined laws of the federal with the virtualized environment guiding the internal regulations of the company

. From its core principles, the company outlines its intent to ensure security and satisfaction of the customer needs. In the cloud computing industry, data recovery is essential. Developing the data management and protection strategies is a significant concept in the industry to ensure that there is consumer protection. Other factors of consumer protection are engraved in the consumer protection measures in place to guide the industry.

The legal regulation for compliance

Compliance is essentially that act of conforming to the given rule. Policies governing an industry aim to regulate the agencies and companies in that industry while operating. There are an increased number of regulations and regulations for compliance in the cyber space industry. The rules governing outsourcing and cloud computing are there for data protection. However, the law regulating cloud computing is not static as the industry is equally dynamic. As the industry evolves, new laws come in place to regulate the responsibilities of the users of cloud computing, as well as, the providers. The first regulation caters for the scope of processing. The regulation necessitates that the provider of the data processing services should have the permission to process the data and the reason, for which to process the data. Most clients go for processed data from cloud computing service provider without confirming the eligibility of the data processed

. Therefore, it is necessary for Data Mart to have the permission to process the given data and consequently for the right reasons. Additionally, most consumers of the services of the company are other business ventures; thus, to protect them, the company should be compliant to the regulation of the scope of data processing.

Secondly, there is the aspect of data localization. Data localization entails the ability of the consumer to export data. Therefore, this means that consumers have the obligation to know the source of the data and the authenticity of that source. The company does provide services to its consumers that involve the export of data to their local connection settings. This means that, it is necessary for Data Mart to employ structures to confer to the authentication of their source to provide localized data to consumers that are safe for consumption. Localized data involves prior consultations. Therefore, it is the duty of the company to facilitate the procedure of localizing the data it holds within its clouding services to ensure that clients are safe. Lastly, there is the rule and regulation that governs the security of data. The contracting act stipulates the organizational and technical measures of security of the data provided by the service provider

. This act; therefore, declares the various measures of consumer protection in terms of the content the customer gets. Additionally, the security measures also govern the quality of data that the consumer gets

. The consumer has the entitlement to data that meet their needs; thus, the company ought to comply with the stipulations of data content authenticity. Moreover, the company also as to comply with the regulation that governs the security of data services of other organizations or consumers, which is applicable as input data to other consumers. This means that the protection of the consumer whose information is for sharing is a key aspect of compliance for the data providing company. Thus, the company, Data Mart as it is in the line of providing data over the space it works within, it is necessary to adopt the measures that will guide it towards an effective and safe working environment.

The significance of the company compliance

Compliance to a given rule or regulation is not a choice but an obligation. It is the duty of the company governed by the stipulated rules and regulations to comply in order to peacefully exist within the industry. The compliance of the company to the legal jurisdiction entitles the company to have sovereignty of data. The regulation does allow the company to gain access to the data it needs to use in its applications all over the globe. Sovereignty of data enables the company to regulate the data flow process within its operations, as well as, guide it towards the implementation of data security measures that favor their consumers. The benefits that flow through after compliance to the data security regulations are so immense. Customers who have confidence and trust in a certain service provider grow long-term commitments with the service provider. Data Mart is a company that seeks to improve the settings and prosperity of its customers. Therefore, to maintain the trust it has within the industry, the company should continue to adopt the data security measures that feature in the regulatory acts that govern the cloud computing industry. Additionally, the cloud computing industry is revolutionizing the business industry