Paws Veterinary Hospital
Pets Hospital
Betoull Dashti 16108
Sara Al Hindi 20088
The 3,000,000 KD capital input in the business will be used to buy the necessary equipment so that the organization can provide the service to its market target. This money will be used to buy drugs, insurance, cleaning gadgets and even pay for the insurance that will cover the business. About thirty percent of the capital will be used in buying the products and offering the services; equivalent to 1,000,000 KD. Another 1/8 of 2,000,000 will be set aside for training purposes to ensure that all staff members are aware of what their customers expect to receive from the hospital.
The 250,000 KD will also be used to buy a uniform for the staff members to help their customers identify relevant personnel to ask questions if the need arises. Uniformity in the organization will also help the management get organization when it comes to running the business. The remaining balance, which is 1,750,000 KD, will be used in running the business and thus, this amount will cater for staff salary, miscellaneous things and petty cash. Furthermore, the management will also be given a small amount of their salary to enable the organization to have some money that will help them in sustaining the activities of the Hospital. When starting a business, it is also vital for management to set aside some amount of money for emergencies and savings that will go a long way in helping them get financing from banks and other financial institutions including investors. Therefore, the remaining amount will set aside 500,000 KD as savings, and this will be used when the company is in a fix and needs boosting. This money will also help in growing the company because management will use the money to realize organizational dreams in a systematic and organized way that promotes the development of activities and other productive aspects of customers, employees, and managers of the hospital.
Tasks involved:
Paws Veterinary Hospital will be linked to schools and pet owners. This will help in educating them more on taking care of their animals. School going children will need to be educated and learn more about the different aspects of taking care of their animals. Therefore, the hospital will work together with school boards in organizing field trips and provide the students with educational talks. Through all this, the organization intends to help the students learn about different topics. Some of the topics related to the organization's mission and vision are taking care of a pet, feeding, how to handle a pet, grooming, and veterinary career information among others. The passion of starting the organization is attributed to the aim of caring for and saving animals, which can only be achieved by educating the members of the public. In return, this will help them ensure that their pets live longer and have healthy lives.
The pet owners will also be given educational talks, and classes will be formed to help improve their knowledge on effective animal welfare and pet-owner relationships. The veterinary surgeons at Paws will hold the talks once every month because of the increasing numbers of household pets in Kuwait. During the talks, pets will not be allowed because they are a form of destruction, but children can be tagged along because they are also stakeholders in the care management process of the pets. Pet owners will also be given information that concerns advice and information of the pets such as transporting the injured pet, dealing with behavioral problems in dogs, pre and post-surgery care, weight control, feline nutrition and care, vaccinations and traveling with pets. Since we are just starting, then these things will serve the organization well in trying to embrace the community to accept their organization as a good hospital that will care for their animals.
Distribution of Roles And Deliverables
For the technician positions, their tasks will involve nursing care, pet education, laboratory assessment, anesthesia assistants and kennel duty. In other instances, the technicians will perform the duties ascribed to a receptionist and assist a veterinarian.
The position of the assistant will cover basic animal restraint, kennel and custodial duties, administration of oral medication and will be liable to assist the veterinarian.
The receptionist will have tasks that involve operating software ascribed to veterinary institutions called VIA Veterinary Information Systems. The clinic is paperless, and thus, the receptionist will be expected to provide outstanding customer service and proper handling of financial transactions with clients plus other multiple organizational tasks. The same receptionists will provide veterinary assistance and kennel attention needed.
Outcome:
At the end of the visit, the client should be a happy customer leaving the hospital pleased because they have been given professional help. Furthermore, it is the duty and responsibility of each team player in the hospital to ensure that all tasks are performed in an efficient and effective way that promotes and corroborates to their...
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