Verified Document

Product Vs. Service Marketing A Essay

Ultimately, these differences are superficial because the customer will always look for the same things -- quality and value. The notion that services are not comparable is absurd. For this to be true, a service would need to be in a monopoly. It is easy to compare your current haircut with your last, your current lawyer with your friend's lawyer. Customers constantly compare services, just as much as they compare television sets at the store. That products are returnable is true, but marketers should not operate on the assumption that defects are acceptable. Indeed, the likelihood of a problem occurring and the ease of replacement of that product or service should be only a minor factor in a marketing program. Customers, after all, expect things to work the first time, whether a paper plate or a tax preparation.

Those who argue that marketing services is fundamentally different than marketing products tend to focus on superficial points around which they build their argument. This belies the fact that there are always superficial differences, even between types of products or types of services. The fundamentals of marketing remain the same in all situations....

You must know what you are selling, to whom you are selling and you must convince them that your product or service is going to meet their needs and then you must get the product into their hands. Consumers are buying the satisfaction of a need; whether that need is fulfilled with a product, a service or both is irrelevant (Garcia, 2009). These are the fundamentals of marketing, not the specific details of selling.
Works Cited:

No author. (2009). Product Marketing vs. Service Marketing: What You Need to Know. BusinessKnowledgeSource.com. Retrieved July 4, 2009 from http://www.businessknowledgesource.com/marketing/product_marketing_versus_service_marketing_what_you_need_to_know_025445.html

Nimetz, Joe. (2006).

The Five P's of Marketing: Do they apply to SEM? Part One. Enquiro.com. Retrieved July 4, 2009 from http://www.enquiro.com/marketing-monitor/FivePsofMarketingDoTheyApplytoSEMPartOne.asp

Garcia, Joe. (2009). Are there are any differences in marketing strategies between selling products vs. services? Give To Get Marketing. Retrieved July 4, 2009 from http://www.givetogetmarketing.com/tips-prod-vs.-service.html

Sources used in this document:
Works Cited:

No author. (2009). Product Marketing vs. Service Marketing: What You Need to Know. BusinessKnowledgeSource.com. Retrieved July 4, 2009 from http://www.businessknowledgesource.com/marketing/product_marketing_versus_service_marketing_what_you_need_to_know_025445.html

Nimetz, Joe. (2006).

The Five P's of Marketing: Do they apply to SEM? Part One. Enquiro.com. Retrieved July 4, 2009 from http://www.enquiro.com/marketing-monitor/FivePsofMarketingDoTheyApplytoSEMPartOne.asp

Garcia, Joe. (2009). Are there are any differences in marketing strategies between selling products vs. services? Give To Get Marketing. Retrieved July 4, 2009 from http://www.givetogetmarketing.com/tips-prod-vs.-service.html
Cite this Document:
Copy Bibliography Citation

Related Documents

Marketing Discuss Product Service Terms Current Target
Words: 1629 Length: 5 Document Type: Essay

MARKETING Discuss product service terms current target market demographics U.S. Census Data. 2.Determine product service declining popularity. Be include information social, demographic, ethnic markets; economic technological factors; political legal factors; competitive factors. Product description The market for bottled water in the U.S. has been experiencing a steady decline in growth as a result of huge awareness campaigns that are conducted to curb consumer demand. This is in contrast to other parts of the

Service Marketing Service Encounter Analysis CVS Pharmacy
Words: 3966 Length: 10 Document Type: Essay

Service Marketing Service encounter analysis CVS Pharmacy Service encounter analysis-1 CVS Pharmacy Service encounter analysis-2 Service encounter analysis-3 Service encounter analysis-4 Service encounter analysis-5 Service journal entryform-1 Appendix A Encounter 1 CVS Pharmacy Service journal entry form-2 Service journal entry form-3 Service journal entry form-4 Service journal entry form-5 Service marketing relates to a customer's behaviors in relation to a market strategy. Over the past few months the opportunity to observe several encounters with different vendors has resulted in exploration of marketing concepts

Services Marketing Strategy Report the Airline Business
Words: 2534 Length: 8 Document Type: Essay

Services Marketing Strategy Report The airline business is among the most competitive sectors in the economy. The business requires the investors to invest huge amounts of capital to sustain the operations of the business. The difference in the capital available has resulted into emergence of superior airline companies that have dominated the global market. The airline companies are mainly a service delivery oriented offering transport for passengers and language. The airline company

Marketing Product / Service Declaration My Idea
Words: 534 Length: 2 Document Type: Term Paper

Marketing Product / Service Declaration My idea is to develop an electronic reader and accompanying digital library that can be customized for a group. The library would contain only the literature that is relevant to the group's activities. For example, a bird watching group could fill their library with books and magazines that the community could share. Another example would be a local group that was interested in protecting the local ecosystem.

Service Marketing the Service Experience
Words: 1198 Length: 4 Document Type: Thesis

Sales promotions are also a potential component for Geico, although they are not commonly used in the insurance business. However, the company can offer lower rates if they so desired. 4. Customer satisfaction is critical to customer retention. In service firms, the key point of differentiation is the service offered. Thus, if the service is not satisfactory, the customer is likely to find another service provider or to find a

Marketing Plan -- Translator Connect Services Marketing
Words: 3431 Length: 12 Document Type: Essay

Marketing Plan -- Translator Connect Services Marketing Plan -- Translator Connect Marketing Plan for Translator Connect Services This section outlines the marketing plan for Translator Connect Services. The plan consists of four components: Target market analysis, promotional strategies, marketing communications, and sales and marketing channels. The section below briefly describes the services and attributes of the translation services business. Translator Connect Service Offering. Translator Connect Service provides translation services to business, government officials, and travelers

Sign Up for Unlimited Study Help

Our semester plans gives you unlimited, unrestricted access to our entire library of resources —writing tools, guides, example essays, tutorials, class notes, and more.

Get Started Now