Another interesting aspect of the experience is that I was aware that I was learning. In that I knew that I was acquire more knowledge about technical stuff. What I was not aware of was the depth of knowledge I have acquired on my own. This only became clear when I attempted to do the A+ examination. I could do the examination without any type of formal schooling on the

I have been good friends with the owners of the pipe supply company and due to my friendships and my personal feelings of guilt and betrayal; I told this employee that I was not interested in purchasing the stolen goods. He became very upset that I refused his offer. Because I am an honest person, I went to tell the owners of the company about what had happened with their

What shocked me was that at first I did not recognize these two boys, but then realized that they were two of the neighborhood children that I saw each day. It was difficult for me to recognize these two faces behind the bestial masks of aggression that were vividly displayed before me. I'm gonna kill you," one of boys snarled into the face of the other. I remember that his

Reframing of the argument that recently occurred, and likely many of the arguments that we have had would be a highly efficient and I suspect effective way to resolve the communication issue between us. This is especially poignant since I feel that he and I are approaching the situation from two completely different frames of mind, which makes it incredibly difficult to get him to understand the real reason why

Each manager has the same workload, but Selma shirks her duties by delegating to others who are in reality her equals in terms of power structure. This frees her for inappropriate behavior in the workplace in terms of her duties. This has several effects, including resentment and overwork for those involved. A problem exacerbating the conflict is the patterning caused by our fear. We are reluctant to approach Selma or

Personal experience provides an ideal base for the supportive arguments presented in Martin Luther King Jr.'s "I Have a Dream." By texturing his experiences with comparative statements, he was able to affect a wide population and encourage his position on non-violent, pro-active behavior to bring about equality for black Americans. Eric Liu employs the same personal technique in "A Chinaman's Chance: Reflections on the American Dream," but to support an