Organizational Change
The macro level problem for this company is that there is no coherent purpose for the OD group. The group was hired, most of them outsiders with little experience, by John Zoltan. Strategically, it is unclear what they contribute. They act like rock stars and Zoltan treats them as such, but they do not make a specific contribution to the company, and certainly not one that justifies their salaries and expenses.
On the micro level, this disconnect between the cost of the OD group and the benefit, along with their attitudes, has cause a lot of rifts within the organization. Zoltan is strongly in favor of the group, as they are his pet project, but the rest of the organization struggles to see the usefulness of the group, and the group themselves do little to endear themselves to everybody else. So there is a high level of interpersonal conflict in this case. Some of this conflict with between Zoltan and other high-level managers, some between members of the OD team, and other conflict is between the OD team and the rest of the company.
2. Causes
a. The major structural problem here is that the OD team really does not fit anywhere. From a strictly pragmatic level, this results in their budget being allocated around the organization, crippling the bottom lines of the different managers -- this probably affects their bonuses. So structurally,...
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