Operations Management
Business Ethics
Ethical issues impact business on multiple different levels, and sometimes businesses can find it difficult to make ethical or appropriate decisions. One recent headline-making case highlights how difficult ethical decision-making can be for real-life businesses faced with real-life scenarios. After an African-American waitress received a bill that had "None, Nigger" written in the tip line, she posted the tip on her Facebook page. She removed that post, but her father then posted it on Facebook. Her employer, Red Lobster, suspended her from work for this action (Lake, 2013). Her suspension caused a huge uproar and has probably resulted in the loss of customers for Red Lobster, making it clear that ethical behavior is a corporate issue that can affect a company's bottom line.
What the scenario also makes clear is that it can be impossible to predict the wide variety of ethical scenarios and solutions that a business might confront. For Red Lobster to have an established company policy prohibiting wait staff from posting customer receipts featuring customer names to social media seems like a wise ethical decision....
1073). Brocklesby advocates 'Soft OR' approaches such as Multi-Criteria Decision Analysis, Data Envelope Analysis, Cognitive Mapping, Soft Systems Methodology and the Theory of Constraints to allow for "conflicting objectives and multiple subjectivities" (Brocklesby 2007, p.1073). For example, the Theory of Constraints (TOC) deploys the TOC Thinking Processes to map social, material, and personal consequences of collective decisions. A TOC Current Reality Tree, searches for root causes of problems. A representation of
Business Ethics Ethical issues and dilemmas have always been hitting the operational performance and sustainability of business organizations. They directly affect the way an organization formulates and implements its policies, operates as an active participant in the industry, and competes with other organizations for the sake of accomplishing its strategic objectives. Ethical issues may relate to the organization's social responsibility or corporate responsibility; both are vital for the organization to ensure
Business Ethics An ethical issue refers to a situation whereby an organization is required to choose amongst alternatives that must be evaluated as either wrong or right. For example, an ethical issue arises when a business company opts to make as much profit while pollution the environment, the dilemma here being the regulation and social consequences. The company management may opt to bribing the regulation implementing organization as long as they
Business Ethics Palmeri, C&Rupp, L 2013, May 3, Disney Bangladesh Exit Pressure on Clothes makers Who Stay, Retrieved from http://www.bloomberg.com/news/2013-05-03/disney-bangladesh-exit-puts-pressure-on-those-who-may-stay-1-.html The work of Palmeri and Rupp (2013) is focused on highlighting the issues faced by the multinational organizations while operating in developing markets. It is highly likely for large organizations to develop their overseas presence. However the economically developing markets a number of issues including environmental, infrastructural, and compliance with health and
Business Ethics - Masters Business Administration Essay - Drawing relevant literature, critically evaluate a position debates firms responsibility maximising shareholder returns. Discuss implications chosen position a manager concerned impact company environment. Business ethics Throughout the past recent decades, the means in which the economic agents conduct their business operations have suffered some notable changes, in the meaning that less apparent emphasis comes to be placed on profits, and more on generating socio-economic
Therefore, corporations have had to change their viewpoints and start looking at the long-term consequences of their behavior, as well as looking at the bottom line. Businesses also have to be concerned because consumers have also become aware of environmental concerns, and many consumers are demanding earth-friendly products and have shown a willingness to pay more money to competitors who observe environmentally-friendly practices. Interestingly enough, this demand has given rise
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