Improving Customer Service on a Medical Surgical Nursing Unit Quality Improvment Project-Customer service on the nursing unit The hospital medical-surgical nursing unit is usually referred to as the "catch-all" department for different types of patients. This is because it includes renal patients, cancer patients, cardiac and surgical patient. It also includes other patients who do not particularly fall into any of these specialized units. The medical-surgical nursing unit is a conglomeration of

Nursing Jean Watson's Human Caring Theory has become entrenched in all aspects of nursing practice, inseparable from the art and science of nursing. Watson's philosophy of caring evolved into the science of caring, as evidence-based practice can support the efficacy of carative factors. However, Watson understood also that caring was a moral imperative of nursing care that extends beyond the traditional medical model toward a new transpersonal paradigm. To promote this

"(History of Nurse Anesthesia Practice) Among the earlier formal programs for nurse anesthesia were those established at Johns Hopkins Hospital in Baltimore, the University Hospital of the University of Michigan in Ann Arbor, Charity Hospital in New Orleans, Barnes Hospital in St. Louis, and Presbyterian Hospital in Chicago. (History of Nurse Anesthesia Practice) Another important historical event which shows the acceptance and advancement of nurse anesthetists was the invitation of

Market Orientation of Medical Diagnostic Units Dissertation for Master of Health Administration i. Introduction ii. Objectives iii. Description iv Administrative Internship v. Scope and Approach vi. Growth vii. Methodology viii. Hypothesis ix. Survey Questionnaire x. Research Design xi. Observation and Data Presentation xii. Test provided xiii. Analysis of findings Marketability of Patient Satisfaction Importance of Employee Satisfaction xiv. Conclusions and Recommendations xv. Bibliography xvi. Notes xvii. Appendices Market Orientation of Medical Diagnostic Units

Nursing Management and Change Theory In preparation for the upcoming inspection, several factors need to be considered and weighed by the nursing manager before actions are implemented. It is understood that when any large national health care corporation takes over a smaller hospital or system of hospitals, it is viewed primarily as a financial venture. The corporation as a whole views the medical aspects secondarily. Following is a list of the types

Nursing Process Improvement and Change Change management or process improvement in healthcare guarantees that the vital systems in the healthcare organizations are functioning at their optimal. The objectives of healthcare procedure enhancement are to promote the effectiveness of the systems across units while capitalizing on profits and in due course improving quality of patient's care and experience. Clinical procedure improvement does not only concentrate on patient care, but also evaluates the