Mass Communication: Nonverbal Listening Patterns Exercise
Nonverbal Listening Patterns Exercise
Nonverbal listening patterns play a key role in determining whether or not communication will be effective. They serve as an outward symbol of the listener's interest in what is being discussed. Positive nonverbal listening patterns such as maintaining meaningful eye contact, nodding in acknowledgement, and leaning towards the speaker signal the listener's active participation in the conversation. Negative patterns, on the other hand, which include glancing at the watch, playing with jewelry and hair, and biting the nails and lips, are an outright symbol that the listener is either bored or disinterested in the subject matter. This exercise assesses the effectiveness of nonverbal behavioral patterns that I displayed in two distinctly different conversations -- one with Linda, my elder sister who lived out of the country, and whom I had not seen for almost a decade, and another with Joe, a childhood friend, with whom I have shared life experiences right from kindergarten. Both conversations were held at home, at different times, although the second one focused mainly on relaying what it was like conversing with a sister whom I had last seen when I was in elementary school.
The conversation with Linda was, in my view, tense and highly emotional. It mainly revolved around our personal lives, and the changes that we had both undergone living in different environments. She told me what Europe was like, what she missed about America and me, and what she thinks of us ten years later. It was almost impossible for me to maintain a steady eye contact because I felt like she had changed and was a totally different person -- a stranger. I crossed and re-crossed my legs several times during our exchange...
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