Verified Document

Meg Whitman Ebay, Inc. Ebay Is An Case Study

Meg Whitman eBay, Inc. EBay is an online place in the internet where buyers meet sellers. Before the arrival of Whitman's as CEO of the company, the value given at EBay to its customers was very high as compared to any other website or working place. This is why EBay was often referred to as a site of the people, by the people and for the people. The values given to people were so strong that the people, who used this site for doing transactions, proudly called themselves as the user of this site and referred themselves as E-Bayer's. This clearly indicated that this site was not just a place where people come to buy and sell their goods and services. Moreover, it was a site where the people interacted with each other tried to know each other and tried to develop strong sense of working relationship together with trust being the binding factor as all these things were merely done in good faith (Hill, 1999). Therefore, EBay had a unique and healthy culture as it was totally based on trust, respect autonomy, empowerment and equality. Most companies often say that customer is always right but not only EBay believes in this sentence but it goes way beyond it. Since EBay had no control over the buyer and seller decisions or discussion on their site the only way they could influence them was by telling everyone on the site to respect each other just like that a person require for himself just setting a very positive trend at EBay. All these ideas were influenced by Omidyar as previously before EBay came into existence Omidyar use to work in General Magic as a software developer. Over there he was very much frustrated, as he was not given the access to shares of stock from the initial public offerings as the institution brokers had. From here onwards, Omidyar decided to setup an efficient market where everyone was provided with an equal opportunity and equal access to information...

All these factors were quite visible in the values and culture at EBay (Hill, 1999).
A. 2.

At EBay al these manifestations were quite visible as we clearly saw customers treating each other with respect and furthermore by trusting them. Trust is a very important factor in building and maintaining a relationship, as without it customers especially at EBay cannot transact with each other. So for this the company emphasized it customers at EBay to promote and respect each other as with respect you will be able to gain trust of the customer which will be healthy for customers as well as the company. These things clearly reflected in EBay operations and environment at EBay was so healthy that customers were proud to tell each other user of this site and proud called themselves as EBayers, which reflects the values and culture incorporated by the company in their customers (Hill, 1999).

B. These values and culture was also reflected within the internal structure of the organization and with the company dealings with its employee. As EBay was site of the people by the people and for the people it clearly showed that without the people support the company would cease to exist. Furthermore EBay had very little to do for regulation of the site or for assisting its customers because the seller is also a customer and the buyer is a customer. EBay never took responsibility for these transactions and for logistic support. What it did to regulate was that it promoted the sense of respect, trust and honesty between the customers and created a feedback forum where customers can share their experience of transacting at EBay, which automatically regulated this whole process.

3.

The change in system capacity was a good decision but the EBay only system…

Sources used in this document:
References

Hill, L.A. (1999). Meg Whitman at Ebay Inc. The Wall Street Journal, 401-024.
Cite this Document:
Copy Bibliography Citation

Related Documents

Margaret C. Whitman Meg Whitman
Words: 1803 Length: 6 Document Type: Thesis

" (Meg Whitman: Powerful, fearless and annoying) She is also considering standing for the governorship of California in 2010. However, in addition to her astounding range of business and corporate achievements, an interesting aspect that emerges from a study of her life and working methods is that she is not a distant and aloof 'master of the universe'. Rather, her entrepreneurial vision and her ability to understand and respond to people

Ebay Financial Reporting Ebay Corporation: Financial Reporting
Words: 1133 Length: 4 Document Type: Essay

Ebay financial reporting eBay Corporation: Financial Reporting The current market trend in the American business world shows that many businesses are making the switch to the fair market value of accounting for employee stock options. The Journal of Accounting Research defines fair market accounting as accounting for the fair value, or price, of an asset or liability based on the current market price of that asset or liability, or for similar assets

Ebay Case in 1995, Ebay
Words: 1989 Length: 6 Document Type: Essay

Once this occurs, is when the firm will be able to reach out to a bigger audience and increase the number of people who are purchasing products from them. (Ahmed, 2009, pp. 142 -- 149) A second strategy that EBay could utilize is to have customizable products that will reach out to specific demographics of the population. The way that this could occur, is the company could install programs that

Ebay Has Revolutionized Shopping Online
Words: 1867 Length: 6 Document Type: Term Paper

New methods like the peer-to-peer bump technology and mobile payment systems in offline stores are aimed at the future. EBay has been developing applications for popular devices like the iPad and the iPhone along with specific sections dedicated to clothing, electronics etc. which indicate a positive step towards the future (Donahoe, 2010). Since EBay has its revenues coming mostly from North America and Europe (48% and 41% share respectively),

Future Strategies of Ebay Was Founded in
Words: 1594 Length: 6 Document Type: Term Paper

Future Strategies of eBay eBay was founded in 1995 by Pierre Omidyar as "AuctionWeb," part of a larger personal site that included, among other things, Omidyar's tribute to the Ebola virus (Wikipedia, 2004). The site belonged to Echo Bay Technology Group, Omidyar's consulting firm. He had tried to register the domain name "EchoBay.com" but found it already taken, so he shortened it to his second choice, "eBay.com." eBay is headquartered in

High Profile Manager Ceos Listed .
Words: 936 Length: 3 Document Type: Research Paper

high profile manager ( CEOs listed ). Please include information person's personal professional background, management style skills research person effective manager/leader. High profile managers -- Meg Whitman Fort Lauderdale Margaret Cushing Whitman was born in 1956 in Cold Springs Harbor, New York to Margaret Cushing and Hendricks Hallett Whitman. She went to Cold Spring Harbor High School, which she graduated in three years, being one at the top of her class. Whitman had

Sign Up for Unlimited Study Help

Our semester plans gives you unlimited, unrestricted access to our entire library of resources —writing tools, guides, example essays, tutorials, class notes, and more.

Get Started Now