Managing High Productivity Publix Super Markets

Publix Supermarket

Many small, as well as medium-sized companies have faced challenges contending with Wal-Mart because of their low prices, one shopping structure and long opening hours associated with the Wal-Mart. Publix Super Markets is an exception, which recently opened another store to the public. It has a market share totaling to more than 40% in Florida and evidently, Publix supermarkets have taken over from popular supermarkets such as Wal-Mart and other established chain stores as they continue with their expansion into more states such as Alabama, Tennessee, South Carolina and Georgia among others.

Retail analysts commonly associate Publix's treatment of employees, high quality customer service and capacity to tailor commodities to different customer groups as demanded by the market forces to be the main factors that have continued to enhance the supermarket's productivity and market dominance. Publix rankings tops in customer satisfaction and they have a solid reputation on customer service. Employees training involves non-acceptance of tips and only take them when the customer insists. A similar value extends to Publix's pharmacy, as prescriptions must be filled in within15 minutes after being dropped off by potential clients.

Publix's employees hold 31% of the shares in the company through a stock possession plan. This makes the supermarket the largest company owned by employees in America.

Publix employees have an immense impact on the retail accomplishment of the firm as the employees owning stocks feel encouraged to be more efficient and working harder each passing day to secure the strength of the shares in the market. Most retail analysts believe that stock ownership boosts workers output because of high profits openly contributing to the wealth of the employee. Employee-owners become prone to reducing time spent for lunch, covering up for their fellow colleagues who are sick therefore augmenting any low efficiency of a colleague that would be. Publix Super Markets, which are widely employee-owned, are the best-managed chains in the grocery business. Much of the good reputation between the management and the general clientele for a long time has been associated with the workers who feel they have real shares in the firm.

The company can carry out some steps to reduce employee turnover in the company. First, hiring qualified people and enhancing their careers is significant. A company should have a career development initiative such as skills training. An investment involving upgrading the employees is an excellent investment that a company can undertake to ensure long-term development. Hiring qualified people equipped with necessary skills in an organization comprising of their values, goals, principles to clearly match those of the firm, is significant.. Training goes a long way in encouraging employee devotion and retention. Secondly, many companies associated with low turnover rates are often employee oriented. They seek input and participation from all employees by maintaining a straight and open policy that discourages closed-door assembly. Employees need a chance to grow and not being micro-managed. Intrinsic rewards seem critical for retention of employees in an organization. Employees have to understand their role is instrumental should be recognized for their participation. It is essential to note that faith and loyalty are instrumental in the employees. A company has to encourage open communication as well as employee input.