Amazon is the largest internet-based company in America with headquarters located in Washington and Seattle in the United States. The company was founded in 1995 by Jeffrey Bezos and it started as online bookstores then diversified to selling videos, CDs, MP3 and DVDs. Today, Amazon offers about 4.7 million books, computer games, DVD and a wide variety of items of all kids. Ever since Bezos opened the doors of Amazon, online retailing has been defined and redefined for the rest of the Internet retail worldwide, and today it offers the customers a superior shopping experience through the provision of a high level of customer service. This research paper will discuss the impact of the Amazon's mission, vision and primary stakeholders' overall success, while analyzing different forces of competition and how they impact the business of the company. SWOT analysis will also be performed to determine the strengths, weaknesses, opportunities and threats. In addition, various types of strategies the firm uses to maximize the competitiveness and profitability will also be discussed as well.
The impact of the company's mission, vision and primary stakeholders on overall success
One of the most important steps when beginning an organization is creating a clear and coherent vision and mission statement. This is because the mission and vision are critical elements of the company's organizational strategy. Many companies establish mission and vision statements that serve as a foundational guide in the establishment of the company objectives. For instance, the company's mission statement assist company employees with its navigation, and in relation to the organizations customers, it is an assurance that the company is for sure committed to the clients' purpose. The mission statement also articulates the front line of an organization by reminding the stakeholders of the firm how the business would be seen by the customers.
Amazon has had a solitary mission since it began and apparently the vision and mission statement are the same "Our vision is to be earth's most customer centric company; to build a place where people can come to find and discover anything they might want to buy online" (Amazon.com, 2014). With customer base of not less than 60 million shoppers, research has shown that Amazon has indeed been true to their vision statement.
In 2012, there were about 3,300 shareholders on record of the company's common stock, however it is noted that there are still much larger number of beneficial owners. The primary stakeholders of Amazon are people who have rights of declaring dividends, who own share, as well as people who have right to vote in regards to the matters of the company (Amazon.com, 2014).
Analyze the five forces of competition to determine how they impact Amazon
According to Porter, he refers to the five forces of competition as tools used in organizations to understand where power lies within a business setting. The tools are important in understanding both the strength of the current competitive position as well as, the strength of a position an organization is considering to move into (Porter, 2005). These five forces of competition are noted as the potential of new entrants, the bargaining power of buyers, the bargaining power of suppliers, threat of substitute products, along with the rivalry among competitors.
(a) Threat of new entry
Here, power is affected by the ability of people to enter into the new market; these include capital and economies of scale that may limit the entry of new competitors (Porter, 2005). New entrants in a market pose threats by gaining a large market share of the industry. The possibility of firms to enter into an industry is as a result of factors such as; barriers to entry and reprisal expected from the existing industry participants. It is noted that since Amazon was established, the company has been very successful because its potential competitors come from different industries such as e-commerce services, retailers as well as other web services. In addition, the company's primary source of revenue is by selling quality products and services to customers while focusing on the long-term sustainable growth in free cash flow. Currently, the threat of new entrants is relatively low or does not affect the business of Amazon bearing the stability, familiarity, fame and financial establishment that Amazon has toiled to establish over the years.
(b) Buyer power
Bargaining power of the buyers give customers the ability to either make or break a product. This may happen when the buyers want to buy products at a lower price, while the industry on the other side earning the lowest rate of returns on its invested capital. Amazon has managed to solve this issue by listening carefully when their buyers speak...
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