Walt Disney Company Scenario
Scene: Fiscal Karat (FK), host of TV's Let's Talk Money, is seated at the center of an oak conference table. Let's Talk Money is a weekly PBS talk show that interviews business leaders and often finds government officials to debate certain ideas and programs. Tonight's episode features Mr. Michael McDuck (MM), CEO of Walt Disney Company and Mr. Rigid B. Crat (RC), Senior Administrator for the U.S. Treasury's Anti-trust Division.
FK: Good evening and welcome to Let's Talk Money, your weekly adventure into provocative and interesting monetary topics ranging from mild to wild. Tonight, a special treat for the kid in us all -- Michael McDuck, CEO of Walt Disney goes head to head with the Administration's Senior Anti-Trust Maven, Rigid B. Crat. Welcome gentlemen!
First though, let's take a moment to establish a bit of background. The Walt Disney Company is a multinational mass media company posting 2011 revenues of almost $41 billion, making it the largest media conglomerate in the world in terms of revenue. Globally, Disney employees over 150,000 people and has assets approaching $75 billion. Disney now means motion pictures, the Disney Animation Studies, Theatrical Production, Disney India, Pixar, Marvel Entertainment, The Muppets Studio, ABC Inc., 80% of ESPN, 43% of A&E, Radio Disney, 27% of Hulu, and the UTV Software Communications Company (Walt Disney Company, 2012).
Most of us are familiar with the story of Disney, founded in 1923 by Disney Brothers Walt and Roy as a cartoon studio. In 1928 it launched the iconic Mickey Mouse and made history with the first feature length animated movie, Snow White in 1937. Using the profits from the movie, Disney constructed a huge studio in Burbank, California, where the company remains headquartered. From then on Disney produced such classics as Pinocchio, Fantasia, Dumbo, Bambi, and in the 1950s Cinderella, Alice in Wonderland, and Peter Pan. Teaming up with Coca Cola, Disney moved into television with Disneyland -- The Wonderful World of Color, becoming the longest running primetime series of all time (Watts, 2001). Of course, Disney went on to build Disneyland in Anaheim, California, then eventually Disneyworld in Florida. After Walt's death, Roy ran the company, successfully fighting off a hostile takeover in 1984, and then hiring Michael Eisner to expand the franchise. The 21st century was not kind to Disney, with 2003-2005 being one of infighting, the ouster of Eisner, and the realization that the company must diversify, modernize, and expand globally, especially into India and Asia (Frater, 2012).
FK: My first question goes to Mr. McDuck. Thank you for being with us tonight. We know that Disney is a huge iconic corporation -- who has not heard of Mickey Mouse, Donald Duck, and a host of other characters that have thrilled and entertained generations since the 1920s. However, I call your attention to a 2000 Study by the Hong Kong Christian Industrial Committee, also called the CIC, that did a detailed investigation into working conditions in over twelve Disney factories in China. These factories produced garments, watches, and accessories and employed workers that tended to be young, single, female, and from rural areas, many as young as 16. The study also found that workers were forced into extremely long hours, poverty wages, fines for mistakes, poor food and hygiene, overcrowded dormitories, workplace hazards, and an almost serf-life organization that controlled them (Center for Research on Multinational Corporations, 2002). Can you comment on this?
MM: Certainly, and thanks for inviting me onto your program. Disney has a Code of Conduct and independent monitoring system that we apply globally -- whether China, Europe or the United States. As one of our senior level managers noted, we take these claims very seriously and of course, were unaware about any violations that were mentioned in the factories. We investigated them diligently and found that although there were some managers who did not follow the Code, most were actually in compliance. We did not investigate in a vacuum either; we had the...
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