Kudler Fine Foods
Design Requirements
The design elements for this system have to focus on ease of use at the front end, and access to data on the back end. On the front end, the POS system should have only limited interface with the staff, to minimize training requirements. If the information gathering is automatic, that it best. At the back end, when the data needs to be used, the dashboard format is recommended. A dashboard is a common design for managerial decision-making systems. The best dashboards have some flexibility, so that different users can have different elements that they choose to see or to hide. This flexibility means that the same back end system can be used by different people within the company (in marketing, in purchasing, etc.). There will be several categories of information gathered, and it should be easy to filter out the data in a number of different ways. Flexibility is the most important thing, and certainly being able to save a user's preferences is an important aspect of making this flexibility smart (Yigitbasioglu & Velcu, 2012).
The other critical design feature is that it must support the Frequent Shopper Program. There will be prompts to swipe the loyalty card. After...
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