In addition to serving as the catalyst of greater acceleration of the Five C. Model, Web 2.0 design requirements are making knowledge management more closely align with the precise needs of users. This is significant as a development in knowledge management systems, as in previous-generation architectures this type of alignment would take multiple iterations, or changes; to a given knowledge management system to achieve the level of alignment of

Use of single version of the truth and single information Balanced set of strategic metrics (Financial and non-financial). New methods of cost accounting (ABC, Target Costing). Internal vs. External Focus (Benchmarking and Self-Assessment). Process Management and Measures (value delivery). Stakeholder value measures Uniform set of measures Causal relationships between measures across all levels. Source: Lieberman; (1994; et.al.). Automotive Industry Analysis Entering 2007 it is clear that Japanese firms, lead by Toyota, will be at parity with and potentially surpass the

Tackling Details After establishing the basics for knowledge management, the next step includes "Developing support and setting expectations." Lessons learned during this process and recommended to others considering utilizing knowledge management were reported to be: 1. To help insure the project starts off right and ends up right the first time, consider consulting a consultant, Stoll recommends. Research and interview potential candidates to insure a positive working relationship. 2. Equip organization/business board and/or

Figure 2: ECM is the foundation of solid knowledge management Source: Establishing a True Source of Product Content for Competitive Advantage, AMR Research (Murphy (2003)) Retaining the knowledge to overcome "knowledge walkouts" From the basis of an ECM architecture or framework, organizations can begin to successively learn and accumulate knowledge from its employees. The true intelligent enterprise is one with the capacity to learn from the collective experience of successive generations of workers and

Knowledge Management Mid-Term exam -- You should check all these answers!!!! Especially those in green. Multiple Choice Questions. Circle/Pick the best answer from the given possibilities of a, b, c, and d The two major forms of knowledge, tacit and explicit, are distinguished by: Grew out of a different KM root discipline. Arose at a different point in time during the evolution of the KM concept. Are used in different types of organizations. The fact that they

All in all, Business Intelligence allows the company to better analyze the myriad of forces in the micro and macro environment and to make better informed decisions. It as such supports analytics, which in turn creates competitive advantages for the economic agent (Davenport, 2006), but it also creates internal strength and stability in the face of external pressures; it supports the processes of decision making. Still, regardless of the benefits of