IT Strategy
Bike Sales and Service
List 3 strategic goals for Ted's business and provide an explanation of each.
Reduce Overhead -- lower his expenses
Make better use out of part-time employee scheduling
Match supply and demand in the various locations
Identify 5 specific types or categories of information that Ted needs to run his business and explain why they are important to him.
Sales data -- he needs to know specifically what drives his revenue
Employee costs -- he also needs to understand how to optimize his workforce
Customer data -- he needs accurate information about his target market
Seasonal data -- he needs better information about how the seasonal aspect of his business affects him
Capacity Planning -- he needs better estimates in understanding the sales and services he needs to offer at each location as well as better inventory management.
Identify and explain three business processes that Ted likely uses in his business and explain how a technology solution could help each one of them.
Inventory management -- technology could let him know where is inventory is held at all times
Human resources management -- he could keep some better records with technology that manages employee productivity.
Sales management -- he could use a CRM software solution to take the place of most of his marketing...
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