While she does not use any special communication skills, she has taken medical terminology classes to help her understand medical jargon. Because she is in charge of supply monitoring, she has a duty in her job position to report suspicious drug usage and prescribing by the duty physicians. This is not an ethical or legal duty that subjects her to liability, but is still a job duty. Her employer has set up a reporting system for all unit coordinators who are in charge of supplies. Furthermore, the hospital has set up privacy procedures to ensure HIPPAA compliance. Glenda is not responsible for helping meet clinical or non-clinical guidelines for patient care.
Conclusion
As a long-term hospital employee in a specialized position, Glenda's experience as a unit coordinator may differ from the average unit coordinator's experience. In addition, that she began her job so long ago suggests that her educational background may not be relevant for a modern emerging professional. However, her specialized position demonstrates that there is substantial opportunity available in the field.
Appendix 1: Interview Questions
1. How long have you been working in the hospital?
2. What are your specific duties?
3. What is your role in the emergency department?
4. Who do you work with most closely in your job?
5. What do you consider your prime responsibility?
6. What is...
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