This is going to be massive challenges internally as the service levels must be consistently high to meet customer expectations to reduce churn (Cutcher, 2008). If ING Direct can attain this level of internal efficiency then they will continue to grow. Yet this is the flex point of their business model and it has to expand to meet customer expectations and hold churn constant or reduce it over time.

Canadian Banking Industry Situation Analysis PESTEL Analysis Political Economic Social Technological Legal Environmental Porter's Five Forces Threat of entrants Consumer bargaining power Threat of substitutes Supplier bargaining power Competitive rivalry Strengths Weaknesses Opportunities Threats How attractive was the Canadian banking industry in 2013? The attractiveness of the 'no frill's segment Acquisition of ING by Scotiabank using the Tangerine brand Resources and capabilities by PC to fight in the no-frills segment The impact of co-branding with the Loblaws PC Points program Were PC's efforts considered a 'blue ocean' strategy? Alternatives Recommendations Timescales References Analysis of the Canadian Banking Industry Problem statement PC

E-Banking Modernization on the technological front by the business sector during the nineties has transformed the manner in which Indian businesses are required to be performed. I.T. has launched novel business models and is more and more contributing a major part in enhancing the e-banking services in India. (E-Banking: An Emerging Perspective of the Regulatory and Taxation Issues) The description of e-banking differs among the research fraternity since electronic banking pertains

Third is a series of passwords and personal information chosen by the customer. On top of this they guarantee customers that if they are victims of fraudulent activity on their Egg accounts, any losses are covered in full. "This has never happened," says Andrew. "There has never been any breach of internet security." ("- -- : Safety Net for" 2001:44) Again internet and bank security are largely overexagertated yet they

Verizon Communications, Inc., Fiscal Year 2010 Verizon Communications, Inc. (NYSE -- "VZ") has two business segments Domestic Wireless (operated as Verizon Wireless) and Wireline. These business segments are operated and managed as strategic business units and organized by products and services. The company uses the so-called "Anglo-American model" or "the unitary system" (Mallin, 2011) which employs a single-tiered Board of Directors which is comprised of a mixture of executives from the

S. And Canada (Macduff, 2006). This translates into entirely different approach to managing and motivating workers as a result. Third, as a result of these first two factors and the broader aspects of how employees perceive and react to leadership from other cultures, transnational strategies are often the most time-consuming to operate. Chapter 12 (DQ #1): Review the Management Focus at ING. ING chose to entire the U.S. financial services market