Verified Document

Information Technology Memo Elizabeth Windsor, Case Study

This must be avoided at all costs because not only do we set up ourselves and the company for disgruntled passengers, we are also making ourselves liable because the flights are leaving earlier than they are supposed to. This should not happen at all, but in the event that it does, we must do everything in our power to get the customer on a similar flight to the one missed to keep him on schedule. In addition to this, some type of perks or credit should be given such as a certain dollar amount off of their next flight. We must do this in order to avoid serious customer frustration with our airline which could lead to low customer satisfaction. Another thing that we must focus on is empowering our employees, no matter what position they hold in order to serve our customers better. Not only supervisors,...

With small incidents, they should be allowed to give the customers a food voucher to one of the restaurants inside the airport. This could be done if there should be mechanical problems that arise that are unavoidable. While the customer is waiting to board a different flight, he or she can at least enjoy a free meal courtesy of the airline for his inconvenience.
The airline also needs to make arrangements with the many hotels surrounding the airport in case a flight is seriously delayed or canceled which would require passengers to spend an unforeseen night at the airport. To avoid this, they should be put up in

Cite this Document:
Copy Bibliography Citation

Related Documents

Information Technology Change Management in Home Health
Words: 1391 Length: 5 Document Type: Essay

Information Technology Change Management in Home Health Care I hope enjoyed time holidays. Now back work . In team task week, a topic weekly focus debate paper labor unions change process. There sufficient information argue sides. Let . See: The labor union change process difficult employees management; I labor union make process a bit easier parties. Implementing Information Technology Change in a Health Care Facility There is a shift from the traditional institutionalized

Information Technology a Home Network
Words: 1182 Length: 4 Document Type: Essay

Processing examples are conversion of encoded or typed words to printable format or running of computer programs such as the Statistical Package for Social Sciences (SPSS). Lastly, controlling ensures that all other four operations of the computer are efficiently working together, while at the same time, ensuring also that each operation does not interfere with the other operations. Examples of control measures in the computer are warnings or prompts

Information Technology Acts What Were the Advances
Words: 660 Length: 2 Document Type: Essay

Information Technology Acts What were the advances in information technology that resulted in new ethical issues necessitating the creation of each act? One of the common challenges that most regulations will face is keeping up with the changes in the technology. As the law, is designed to provide everyone with some kind of protection against potential abuse. However, improvements in technology have transformed the way that everyone is living their daily lives.

Information Technology IT Is a Broad-Based Term
Words: 1674 Length: 4 Document Type: Essay

Information Technology (IT) is a broad-based term that includes a combination of the acquisition, processing, storage and dissemination of information in a computing or telecommunications platform. In terms of a scientific discipline, it is relatively new, appearing in a 1958 article in the Harvard Business Review in which the authors said, "this new technology does not yet have a single established name. We shall call it information technology (IT)" (Dunn,

Information Technology and Its Uses
Words: 5994 Length: 22 Document Type: Thesis

Nanotechnology attempted to show the potential of this new technology and included the wide range of fields that are connected to the concept of the nanometer scale. These include machining, imaging, metrology or measurement, micromachines, instrumentation and machine tools, scanning probe microscopy, fabrication of components, nanoelectronics, molecular engineering, among others. (Journal Review: Nanotechnology) Another important step in the development of this technology in both a practical and theoretical sense was

Information Technology Is a Constantly
Words: 653 Length: 2 Document Type: Essay

In the nursing field, there is becoming a concept such as the digital divide among nurses. Even though many nurses are familiar with the Internet and access it on a daily basis, there are some nurses who are familiar with other emerging technologies as it pertains to nursing and there are some nurses who feel that navigating the Internet is the only technology they need to know (Lupianez-Villanueva et

Sign Up for Unlimited Study Help

Our semester plans gives you unlimited, unrestricted access to our entire library of resources —writing tools, guides, example essays, tutorials, class notes, and more.

Get Started Now