¶ … interview: Mr. X
When I interviewed Mr. X, the owner of high end-restaurants and a luxury boutique hotel, my first question was: "why did you decide to 'create your own job' in the hospitality industry, rather than work for someone else?" Mr. X stressed that hospitality was his passion from a young age. "I truly believe that the hospitality industry must be in 'your blood' to succeed. It is a difficult and competitive industry, and just about everyone I know who is ambitious and involved within it wants to work for him or herself. I wanted to put my own stamp on things. When I was working for other people I often felt frustrated when I knew that I could do something better, or had better ideas than my managers."
Opportunities do not create themselves; the entrepreneur has to love what he does enough to work 24-7 and to take a great risk to succeed. Mr. X began with opening up one restaurant, which led to opening up another restaurant -- and another after that, and finally a luxury boutique hotel. But without the willingness to leave his first job as a restaurant manager, that chain of events would not have been possible.
Mr. X stressed that having a good business plan is important, but it is also important to have a vision that drives you. "My vision was of a restaurant in which the customer was 'always right.'" All too often high-end restaurants will try to impose a vision of fine dining upon the diner, with fussy food and a rigid tasting menu. Mr. X's restaurants specialize in Turkish comfort food 'done well.' The atmospheres at the restaurants are relaxed, and when certain challenging or unusual dishes are the specials...
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