Human Resources Smith, Miller, Archer,

Human Resources

Smith, Miller, Archer, and Hague (Working with diverse cultures) explain that human resource activities of managing cultural diversity are in themselves a diverse set of activities that include:

Recruitment- Include culturally diverse people or organizations

Diversity Training- Understand all diversity dimensions and seek the commitment of those involved to nurture cultural diversity. Address the myths, stereotypes and cultural differences that interfere with the full contribution of members.

Communications - Remove the major barriers that interfere with people from diverse cultures working together.

Creating Appreciation and Acceptance - Understand both commonalities and differences to build effective working relationships.

Demonstrating Commitment- State publicly that having a diverse workforce is a top priority. Address the awareness, understanding, communication and nurturing of a culturally-diverse organization.

Providing Strong Leadership-

Articulate pluralistic vision and values for the organization; show ways in which they are an integral part of the organization's mission and vision.

Encourage and support discussion among people throughout the organization about the meaning of diversity and pluralism; show how to implement programs that can accomplish those goals.

Demonstrate ethical commitment to fairness and to the elimination of discrimination

Understand the dimensions of diversity, use inclusive and valuing language, quote diverse sources, readily adapt to differences in communication styles of diverse people, display respect for human differences and deal with diverse issues.

Value ongoing personal learning and change, solicit views and opinions of diverse people, invite feedback about personal behavior and blindspots and be open to belief modifications and actions based on feedback.