Finally the contextual aspects of ergonomics and usability need to be addressed in any new product, software or website development. The contextual role of design puts information into a meaningful framework for the immediate and active use of those it was designed for (Massey, Khatri, Montoya-Weiss, 2007). Contextual ergonomics includes an awareness of the needs of those using the product, experiencing its information and seeking to make the most of it via a universal design structure. Attractiveness and the ability to define customization is critical, as is the need for ensuring transparency of how the elements are integrated together to deliver a consistent user experience.
References
Cappel, J.J., & Huang, Z. (2007). A usability analysis of company websites. The Journal of Computer Information Systems, 48(1), 117-123.
Georgievski, M., & Sharda, N. (2006)....
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