It helped that a worker could actually package the hotplate up knowing that the customer would be the next person to see it.
3. What were the major changes in the situation? Which changes were under the control of the manger? Which were controlled by workers?
There were several major changes in the situation, including changes in employee training, and changes in personal responsibility for the success of the project. Furthermore, the major changes in the situation can be split into what was under control by the managers and what was under control of the workers. For the managers, the changes were training the employees in the whole process of assembling or inspecting the hotplate and understanding that even though the industrial engineers had defined assembly work steps that were most efficient, human behavior is just as important. For the workers, the changes included taking...
Hotplates Case Study What changes in the work situation might account for the increase in productivity and the decrease in controllable rejects? Changes in the redesign and distribution of workflow and increase in work responsibility of the employees accounted for both an increase in productivity and the resultant decrease in controllable defects. This redesign looked at the way the hotplate was being constructed, and then allowed workers to assemble a
Motivation at Work Application In the case study, Making of Hotplates, Workers seems to be having jobs which are extremely specialized. Each task is balanced for three minutes per each station making the work to be extremely monotonous to the workers making them to become unhappy, Because of unhappiness of workers at the workplace; these would have resulted in poor morale as well as low motivation. Motivation in the workplace is
productivity and the decrease in controllable rejects? It may be that the workers were given more autonomy now and they felt more creative and in charge of decisions that they may wish to effectuate. This coheres with Maslow's model of motivation where he ranks creativity as the highest hierarchy on the pyramid. Workers are not only motivated by money. Many individuals are motivated as much and sometimes even more by acknowledgment,
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