¶ … History has no place in the modern hospitality industry
Anachronistic Approaches to Modern Hospitality
The hospitality industry is a constantly growing and evolving trade. From one day to the next, minute changes to suit the needs of the patrons add up to become huge leaps and bounds from year to year. What was once commonplace may today be rare; what was once custom may now seem politically incorrect. The needs of the consumer change from day-to-day to reflect the fast-paced world, and if an establishment is to be successful it is vital that it grows and changes at the same pace as everyone else, if not one step ahead of the others. However, the question must be raised, does history have a place in the modern hospitality industry? Do the practices of days past have anything to offer today's managerial teams? Unfortunately, there is no simple answer to this question.
There are many reasons why the hospitality industry may want to completely do away with the "good old days." Today we live in a politically correct and open-minded civilization, or at least any business that wishes to succeed must put on a facade that makes this seem as true as possible. Decades and centuries...
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