Hcahps Scores
HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) is a national survey that asks patients in regards to their experiences during a recent hospital stay Phoebe Putney Memorial Hospital in Albany, Ga.
Compare the scores to state and national averages
Phoebe Putney Memorial Hospital when compared to the state and national average, it is clear that they have the highest score with state coming in last. It appears that when it comes to things like nurses and doctors communicating well, they had quite a bit of patients that were satisfied with their experience
Compare the scores to two other hospitals in the region
Phoebe Putney Memorial Hospital was compared to Palmyra Hospital and Lee County Memorial hospital. It appears that when it comes to patients experiences with nurses, doctor and staff, Phoebe Putney Memorial Hospital had a 10% lead over the other two hospitals. Also, when it comes to being timely & effective care the other two hospitals had more of a lead by 9%
Compare the survey response rates to two other hospitals in the region
When it comes to the surveys, Phoebe Putney Memorial Hospital was compared to Palmyra Hospital and Lee County Memorial hospital. The survey response rates were close. The HCAHPS results posted showed that Patients who reported that their room and bathroom were clean were high on all three of the hospitals with Phoebe Putney Memorial Hospital leading all three.
The following environmental and community factors could potentially influence HCAHPS scores in many ways:
cultural...
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