KAPResources Consulting Firm
Case Overview
KAPResources Consulting Firm, a Human Resources consulting company, has recently made the decision to expand its operations internationally. This expansion has been identified to require twenty-five families to relocate from the domestic headquarters to offices in Spain and Hong Kong. The plan is to also hire an additional fifty employees from the local international regions to support the company's growth plan. It has been identified that the transition for the families to the overseas locations could be a critical success factor and it is commonly known that many families have trouble during an extended overseas assignment.
Not only will the new cultures require significant amounts of adaptation from the employees and their families, but the employees' new roles in the international markets will also require new skills and new perspectives. This analysis will focus on the company's task force who has been asked to make recommendations about the transition and how the company can act in facilitating cohesion among the new offices. It will examine the group norms, the communication styles, arguments, nonverbal signals, and the overall group dynamics among other factors that are present in the meeting. It will first present each individuals communication style and contribution, followed by an...
Her first point is that the families of the employees are important, in addition to just the employees, because it can be difficult for them to transition as well and if they experience issues then this could lead to significant stress for the company's relocated employees. After the discussion progresses, Carla jumps in again with another suggestion. She also jumps in after Stephen prompts Drew for his opinion as if she is probably impatient. Carla has good ideas and input for group, however she may be a little overzealous in her contributions and apparently has trouble allowing others to talk.
Tom Sunderland from New York (Leader) -- Tom is the group leader and plays an important role in the discussion. He seems to be an adept facilitator and is constantly calling group members out to ask their opinions on specific questions. His body language is consistent with many leadership qualities. He stands in front of the group and is apparently…
