Ethics of Client Messaging
As is made clear in the document Online Patient-Clinician Messaging: Fundamentals of Ethical Practice, a publication of the National Ethics Committee of the Veterans Health Administration (2004), there are man broad and varied ethical considerations when it comes to using online communications to facilitate healthcare inquiries and provision. These concerns range from security and privacy issues, and the manner in which online communication could potentially lead to greater threats in these areas, to the quality of care and the relationship of the clinician and the patient that develops via such communications (VHA, 2004). Also of importance are the elements of technical expertise on the part of both clinicians and patients, which could affect utilization of these technologies, and the need to keep such programs voluntary and on par with non-electronic healthcare provision (VHA, 2004).
Privacy Concerns
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