Emergency Room Management
Diagnose the root causes of the complaints about the clinic.
In the recent number of days, the number of the patients visiting the clinic has slowly but drastically increased. In contrary to the past days, the sick patients requiring serious attention from the doctors and the available physicians have increased. In the past, most of the patients only consulted the doctor regarding the disease and infection and acquired appropriate advice and prescription of the most vital medication to use. For this reason, a small 15-bed Emergency Room designed and constructed to cater for the seriously injured patients that required full medical attention from the physicians (Kavaler & Spiegel, 2003). The lack in the number of patients that required operations and keen scrutiny from the doctors is what promoted to the construction of the 15-bed Emergency Room. The poor attendance of the sick patients to the hospital checkups also discouraged the construction of a larger emergency room (Stefan, 2006).
However, in the recent months the number of the patients visiting the hospital has increased hence causing alarm concerning the adequate space and physicians readily available to offer the treatment. The increase of the patients in the clinic attributed by the diverse outbreaks in the society results the numerous patients that need proper medical attention from the doctors. Most of the patients that arrive at the clinic for treatment have advance problems with the stomach hence cannot feed adequately (Penner, 2004). This implies that admission in the clinic is vital to ensure that the patients receive the needed nutrients vital for survival. Since the number of the physicians is minimal than that of the patients, each patient is allocated a constant time that the physicians ought to check the treatment process. The lack of enough beds in the emergency rooms also attribute to the long lines that the patients visiting the hospital need to queue before acquiring any medication.
Immediately after the patients have received the drip of water and vital minerals from the doctors, the patients leave to go home with the essential dosage of medication. The overwhelming number of the patients and 15-bed Emergency Room promote to the quick sent away of the patients from the clinic. The minimal number of the physicians also contributes to the poor medical care and attention that the patients receive from the clinic. However, it is not always the case in the clinic since in most of the instances; the number of admitted patients is limited compared to the available room (Kavaler & Spiegel, 2003). Instances of outbreaks and accidents contribute to the large number of the patients visiting the clinic. Considering that the physicians and the space is limited only to 15-bed which adds to 15 patients, and then it is obvious that complains will arise from the patients and visitors in the clinic.
Devise a strategic plan for overcoming the problems associated with the current ER.
In an attempt to devise strategic plan to overcome the problems associated with the current problems of overwhelming number of patients needing attention from the doctors with the 15-bed Emergency Room and lack of enough doctors, the first measure is to increase the working hours of the physicians (Egol & Strauss, 2012). In the past months, the physicians together with the nurses and other subordinate staff in the clinic have adapted the tendency of going home early. Most of the doctors and nurse because of lack of patients that require the doctor's treatment have always left for home earlier (Penner, 2004). In accordance to the claims made by the patients, some of the doctors and nurses leave the clinic as early as four o'clock in the evening and report to duty in the next day at eight o'clock. For this reason, the amount of time allocated by the physicians and nurses to work on the patients is limited enough. Most of the patients will not have enough time to explain to the doctors the problems and causes of the health problems being endure. In some cases, the period time interval that the physicians and the nurses get to attend to the patients is minimal that only the clinic attendants attend to a small percentage of the sick patients (Kavaler & Spiegel, 2003).
In solving the problem facing the clinic regarding the 15-bed Emergency Room, the first strategic plan is to partition the available beds into male, female and children. Since all...
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