Verified Document

E-Commerce Why Is Consumer Trust Research Paper

It is commonly used for completely analyses of why one culture has trouble intermeshing and integrating with another on a workforce and individual level. One of the most valuable aspects of Cultural Dimensions Model is the ability to see how one culture sees time and transactions from a completely different vantage point compared to another. The five dimensions of this model include the Personal Distance Index (PDI), Individuality (IDV), Masculinity (MAS), Uncertainty Avoidance (UAI) and Long-Term Orientation (LTO). Country comparisons can be completed using the application Dr., Hofstede makes available on his website at this location: http://geert-hofstede.com/countries.html. Each of these dimensions shows how drastically different cultures are from each other, with the aspects of PDI, UAI and LTO being the most significant differentiators across cultures on a consistent basis. The Hofstede Model shows why trust is hard to achieve across cultures given how drastically different values, perceptions and the development of expectations are. It also shows why it is so critical to get completely acclimated to a given culture before attempt to sell into it. References

(2011). E-commerce: Protecting purchaser privacy to enforce trust. Electronic Commerce Research, 11(4), 421-456.
Beatty, P., Reay, I., Dick, S., & Miller, J. (2011). Consumer trust in e-commerce web sites: A meta-study. ACM Computing Surveys, 43(3), 3.

Hofstede, G. (1983). National cultures in four dimensions: A research-based theory of cultural differences among nations.International Studies of Management & Organization, 13(1), 46-46.

Kim, D.J., Ferrin, D.L., & Rao, H.R. (2009). Trust and satisfaction, two stepping stones for successful E-commerce relationships: A longitudinal exploration. Information Systems Research, 20(2), 237-257.

Kord, B., Yaghoubi, N.M., Khani, R.Y., & Esmaeali, M.J. (2011). Trust and E- commerce; study of customers behavior. Interdisciplinary Journal of Contemporary Research in Business, 2(11), 596-605.

Sun, T. (2011). The roles of trust and experience in consumer confidence in conducting e-commerce: A cross-cultural comparison between france and germany. International Journal of Consumer Studies, 35(3), 330-337.

Sources used in this document:
References

Antoniou, G., & Batten, L. (2011). E-commerce: Protecting purchaser privacy to enforce trust. Electronic Commerce Research, 11(4), 421-456.

Beatty, P., Reay, I., Dick, S., & Miller, J. (2011). Consumer trust in e-commerce web sites: A meta-study. ACM Computing Surveys, 43(3), 3.

Hofstede, G. (1983). National cultures in four dimensions: A research-based theory of cultural differences among nations.International Studies of Management & Organization, 13(1), 46-46.

Kim, D.J., Ferrin, D.L., & Rao, H.R. (2009). Trust and satisfaction, two stepping stones for successful E-commerce relationships: A longitudinal exploration. Information Systems Research, 20(2), 237-257.
Cite this Document:
Copy Bibliography Citation

Related Documents

Ecommerce and Organizational Learning Improving
Words: 1184 Length: 4 Document Type: Research Paper

The true test of any e-commerce system is the ability to orchestrate the many complex processes and systems to a unified, consistent experience to faculty, staff and most important, students. Advanced e-commerce systems have included a series of decision engines or logic workflows that expedite the most common processes throughout their platforms and websites (Nabi, 2005). This significantly increases the accuracy and velocity of information sharing throughout any enterprise,

Consumer Behavior From a Cultural,
Words: 3397 Length: 9 Document Type: Research Paper

8%) and all were s-commerce users. 58.2% were Korean natives, 14.6% were Chinese and 10.8% were American. 9.7% were European and 6.7% were Japanese. The majority used s-commerce to purchase tickets for entertainment (44.5%) and 67% had been using s-commerce for more than two years. The study shows that transaction safety (.480) and reputation (.450) both at the .01 level of significance, most contribute to trust in an s-commerce platform. The

Consumer Behavior Toward E-Banking Applied
Words: 5831 Length: 21 Document Type: Dissertation

" (Al-Ghaith, Sanzogni, and Sandhu, 2010) With a focus on Saudi Arabia it is reported that there is "no reliable local production in the fields of software or the hardware. The increased demand for ICTs is met by acquiring overseas technologies. The trend towards increased reliance on ICTs by the Saudi people, in particular computers and internet services, is one of the highest when compared with other developing countries; however it is

Ecommerce in Developing Countries What
Words: 2046 Length: 6 Document Type: Research Paper

The ability to create a more effective knowledge management and learning system is more important than just creating an online store and populating it with products, which is a key lessons learned through much of the analysis for this report (Molla, Heeks, 2007). The internationalization of e-commerce then is the antithesis of one-size-fits all; it is rather the ability to tailor e-commerce strategies with accuracy and precision to the

E-Commerce in Basic Terms, Business to Consumer
Words: 2419 Length: 8 Document Type: Essay

E-Commerce In basic terms, business to consumer (B2C) e-commerce can be said to be a transaction-based relationship that exists between a given business' website and the consumer. This transactional relationship is sparked when the end user logs onto a certain business' website with an aim of procuring a good or service. In this case, on selection of the product he or she is interested in, the consumer is prompted to pay

E-Commerce Solutions Ability to Pay Online Vendor
Words: 2794 Length: 9 Document Type: Essay

E-Commerce Solutions (Ability to Pay Online) Vendor selection Vendor usefulness to company Vendor usefulness to customer Search Engine Optimization Keywords Content development Back linking SEO strategies, search engine ranking and stakeholder benefit International Consideration Market International strategy Language, culture and currency Online Customer relationship management (CRM) Outbound strategy Connecting with customers and donors Website analytics as a support to CRM function CRM Software DonorPerfect® Fundraising Software Better customer experience through DonorPerfect® The paper presents e-commerce solutions to manage online payments for the website of EEOC's youth program. It is recommended

Sign Up for Unlimited Study Help

Our semester plans gives you unlimited, unrestricted access to our entire library of resources —writing tools, guides, example essays, tutorials, class notes, and more.

Get Started Now