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Project management diploma program overview

Last reviewed: November 14, 2011 ~12 min read

Project Management

AGS Consulting & Training

Pro-ject Purpose

Need for Project

Requirements

Stakeholder Management Plan

Options Shortlist

Option evaluation

Scope Statement

Work Breakdown Structure

Activity and Task List

Network Logic Diagram

Activity Durations

Project Schedule

Resource requirements

Cost Estimate

Project Cashflow

Quality Method Statement

Project Organisation Structure

Team Directory

Communication Plan

Risk Identification

Risk Evaluation

Risk Management Plan

Procurement Management Plan

Tender Evaluation Criteria

Project Plan

Work Authorisation

Scope Verification

QA Audit Form - Purchasing Goods And Services

14

-- Team Survey

15

- Meeting Action Statement

15

-- Proposal Analysis

16

33a -- Weighting of Evaluation Criteria

16

33b - Application of Weighted Evaluation Criteria

16

- Contract Change

17

-- Change Request Form

18

Scope Change/Performance measurement

19

37a -- Schedule Status

19

37b - Schedule Update/tracking

19

38 - Project Budget Control

19

39a - Corrective Action Request (CAR)

20

39b - Corrective Action Request (CAR) Status Log

20

40 -- Risk Response

20

41 -- Project Performance Report

21

42 -- Contract Finalisation

22

43 - Project Finalisation Form

23

44 - Project Evaluation

24

45 -- Recommended Improvements

24

1 -- Project Purpose

Reason for Project: Build a new facility for a local business that operates in the restaurant industry. The small business serves lunch and dinner to the public seven days a week and wishes to transfer to a new location with improved visibility and with more modern capabilities.

Relationship to Business Plan:

The restaurant is looking to expand and rather than open a second location it has decided to increase the size of its current operation in a better location. The organization is looking to grow revenues by fifty precent in a three-year period.

3 -- Need for Project

This project is being developed in response to the need to grow a small business. Although other locations for a second business were considered, it was decided that a larger primary operation should be constructed in a more advantageous location.

4 - Requirements

Product requirements:

- Performance

The facility needs modern equipment and a sanitary space.

- Quality

The facility should be built to last 30 yrs with minimal maintenance.

Client/customer requirements:

- Cost

2 million dollars

-- Time

1-year

5 - Objectives

Primary objective: The primary objective is to construct a fully operational restaurant with modern equipment and aesthetically pleasing atmosphere in a strategic location that will increase revenues.

Secondary objectives: The secondary objective is to construct a business that exceeds the capabilities of all of the other businesses in the local area.

2 -- Stakeholder Management Plan

Stakeholder name+

(eg XYZ Corp., Jo Bloggs…)

Stakeholder type

(eg client, regulator, & #8230;)

Impact by/on project

(eg. related project)

Success criteria

(eg. improve image)

Requirements*

(eg. comply with ABC standard)

Implementation

(eg. get buy-in…., meet monthly)

1

Restaurant Owner

Primary

2

Restaurant General Manager

Secondary

3

Restaurant Operations Manager

Secondary

4

Restaurant Marketing Manager

Secondary

5

6

7

8

9

+: Relationship to project/team. *: Identify conflicts between the requirements of different stakeholders

6 -- Options Shortlist

Option 1 Seperate Carry -- Out Entrance

Option 2:

Option 3:

Option 4: Do nothing

7 - Option evaluation

Option

Objectives

Cost

Time

Quality

Risk

Total

A

4

2

1

1

2

10 * E

B

C

D

Options

Scoring

A

1. No benefit

B

2. Small benefit

C

3. Medium benefit

D

4. High benefit

E

Do nothing

8 - Scope Statement

"The scope is limited to creating a world class facility for a growing small restaurant business so that it can increase revenues. This will entail a premium location as well as a premium facility."

9 -- Work Breakdown Structure

10 -- Activity and Task List

Activity 1

Task 1 -- Site Evaluation

Task 2 -- Site Selection

Task 3 -- Purchase Agreement

Activity 2

Task 1 -- Restaurant Design

Task 2 -- Site Preparation

Task 3 -- Construction Phase

Activity 3

11- Network Logic Diagram

12 -- Activity Durations

Activity Name

Duration

Start

Finish

Resource(s)

Site Evaluation

3 Weeks

12/1/11

12/23/11

Stakeholders

Design Agreement

2 Weeks

12/12/11

1/06/12

Stakeholders

Project Sign Off

25 Weeks

13 -- Project Schedule

14 -- Resource requirements

Description

Human

Resources

Duration

(Days)

Other Resources

Quantity

15 -- Cost Estimate

WBS No. & Description

Resources

Duration

(Days)

Cost $

Labour

Equip't,

Materials

Other

Total

16 -- Project Cashflow

WBS

Item

Total

Budget

F/Y

Budget

J

J

A

S

O

N

D

J

F

M

A

M

J

All figures in $1,000's

17 -- Quality Method Statement

Deliverable

Acceptance Criteria

Verification

Checkpoint

Sign-off

Note: Template is indicative only -- pro-forma should be printed in landscape format, with wider columns.

Deliverable:

Items produced to carry out and complete a project.

Acceptance criteria:

Conditions which must be met for deliverable to be accepted.

Verification:

Method used to assess deliverables (audit, review, check, test…).

Checkpoint:

Situations where work can not proceed until approved.

Sign-off:

Name, initial (and date) of person who authorised or verified work.

18a -- Project Organisation Structure

18b -- Roles

Client

provide project brief approve changes in scope

pay for products and services

Projectxe "Project" Sponsorxe "Project sponsor" identify projectxe "Identify project" xe "Project"

contribute to projectxe "Project" definition xe "Project definition" contribute to selection of projectxe "Project" manager and team members guide project manager authorise work and commitment of resources verify scope ensure client interests are being metxe "Project manager"

Projectxe "Project" Managerxe "Project manager" lead the teamxe "Team" over project life-cycle manage all (nine) project functions be accountable to the sponsor for projectxe "Project" results develop project plan, manage production of deliverables and controls project report projectxe "Project" progress to the sponsor and client

Teamxe "Team" Memberxe "Team member "s support projectxe "Project" managerxe "Project manager" and other teamxe "Team" memberxe "Team member "s complete agreed tasks on timexe "Time" within budgetxe "Budget"

19 -- Team Directory

Surname

Position/Title

Address

Phone

Mobile

Email

20a -- Meeting Hierarchy

Stakeholders

Attendees

Meeting & Reporting Frequency

Comment

Client

Client, Sponsor

PM

Monthly

Project/Product

Performance

Project Control

Group

Directors,

Managers, PM

Monthly

Business

Management

Project

Management

PM, Team Leaders,

Contractor,

Subcontractors

Fortnightly

Project Planning & Control

Task Management

Team Leaders

Team Members

Weekly/

Fortnightly

Task Planning & Control

Other

Stakeholders

PM, Team Leaders, other

As Required

See Stakeholder

Management Plan

Deliverable/task

Timing

* * * * * *: Insert name of team member. Insert role & responsibility in box below name -- P = participant. A = accountable. R = review. I = input. S = sign-off

Stakeholder

Type of information

(eg decisions, progress….)

Communication method

(eg report, meet...)

Communication medium

(eg phone, fax & #8230;)

required/

frequency

Comments

(eg potential blockages,, reference documents…)

Client

Sponsor/Project Director

Project Manager

Team Leaders

Other team members

Senior Management

Regulatory

This Plan is to be read in conjunction with project planning documents (meeting hierarchy, progress reporting process, document management etc.)

21 -- Risk Identification

Risks relating to personnel

Risks relating to assets

Risks relating to liabilities

Risks relating to revenue

Risks relating to the environment

Risks relating to image and reputation

22 - Risk Evaluation

Risk Factor

Likelihood

Impact

Plan/Decision

Responsibility

L

M

H

L

M

H

C

L = Low

M = Medium

H = High

C = Critical

23 -- Risk Management Plan

Procedures for managing risk through project life

Results of risk identification and quantification

Who is responsible for managing areas of risk

How identification and quantification outputs will be maintained

How contingency plans will be implemented

How reserves will be allocated

24 -- Procurement Management Plan

Consideration

Decision

Environment (market conditions, state of economy…)

Organisational procurement policies

Project and product type and timing

Degree of risk

Make or buy analysis

Resource capability and availability

Formal contracts or informal agreements

Solo or joint venture with a third party

Range of choices

All products/services from single source

(single contract)

All products/services from many sources

(multiples contracts)

Procure only some products or services) (sub-contract)

Procure none of the products or services

(Use in-house resources)

Type of contract

Fixed price or lump sum (fixed total price)

Cost reimbursement (for actual costs)

Unit price (present $ for person hours work or units produced)

Other issues

Actions by project team or procurement department

Standard or one-off procurement documents

Management of multiple providers

Coordination of work

Statement of work (description of procurement item(s)

25 - Tender Evaluation Criteria

Experience with product

Management capability

Technical expertise and assurance of continuity

Compliance with contractual terms and conditions

Technical details in statement(s) of requirements

Price (including tendered price and pricing structure)

Life cycle costs/through life support costs

Schedule/timing

Quality assurances and control

Ability to identify and manage risk

26 - Project Plan

Project

Summary

Project Strategy

Background

Purpose

Project Objective(s)

Scope Statement

Work Breakdown Structure (tasks and deliverables)

Exclusions

Constraints

Related Projects

Assumptions

Schedule

Budget

Procurement Strategy

Controls

Reporting

Responsibilities

Risks

Quality

Other

Supporting detail

1. Project Organisational Structure Chart

2. Communications Management Plan

3. Responsibilities Assignment Matrix

4. Technical Documentation

27 -- Work Authorisation

WBS No.:

Work Order No.:

Revision:

Revision Date:

Description of Work

Cost Centre

Responsible

Days

Start

Authorised by:

28 -- Scope Verification

Scope Verfication Form

Verification No.

Project

Project No.

Product name

Product status

Inspection result

Reviewed by ____ Project Manager

Signed ____ Date

Approved by ____ Sponsor

Signed ____Date

Accepted by ____ Client

Signed ____Date

29 -- QA Audit Form - Purchasing Goods And Services

Activity

Responsibility

Findings

Comments / Remarks

( x

Scope of Work determined.

Costs estimated.

Verify whether local supply of required product or service has been checked.

Funds available.

Purchasing documents reviewed prior to issue

Delivered goods inspected

30 -- Team Survey

Issue

Yes

Maybe

No

Suggestion

Team members are respected and trusted

Team efforts are recognised and rewarded

Team members are open about problems

All required information is available

Team members contribute to decision-making

Our team has necessary skills & resources

We are encouraged to take initiative

Individual and team goals are clear

We work well together as a team

Organisational systems support our team

31 - Meeting Action Statement

Meeting objective:

Chair:

Attendees: .

ACTION TO BE TAKEN

Result

1.

2.

3.

4.

5.

6.

7.

8.

9.

10.

Next Meeting:

32 -- Proposal Analysis

Issues for Consideration

Our Position

Organisational capability

Resource availability

Technical capacity

Nature of client and customers

Image and reputation

Potential benefits/profit

Probability of success

Certainty project will continue

Consistent with organisational business plan

Other opportunities

Procurement options

Nature of risks

Special factors

Other issues

33a -- Weighting of Evaluation Criteria

Evaluation Criteria

Weight

(1=low -- 5=high)

Experience with product

Degree of management capability

Technical expertise, guarantees of continuity (project manager veto on replacements)

Compliance with contractual terms and conditions as well as technical details in statement(s) of requirements

Price

Life cycle costs/through life support costs

Schedule/timing

Quality assurances and control

Tender's ability to identify and manage risk

33b - Application of Weighted Evaluation Criteria

Evaluation Criteria

Weight

(1=low -- 5=high)

Proposal 1

Proposal 2

1. Experience with product

2. Degree of management capability

3. Technical expertise, guarantees of continuity (project manager veto on replacements)

4. Compliance with contractual terms

Total

34 - Contract Change

For:____ (Client)

Change Order No.

To:____ (Contractor)

Revised Contract Amount

Previous contract amount

Amount of this order

(decrease)(increase)

Revised contract amount

An (increased) (decrease) (no change) of ____ days in the contract time is hereby authorized.

This order covers the following contract modification:

This work shall be performed under the same terms and conditions as the original contract.

Changes Approved

(Client)

(Project Manager)

(Contractor)

35 -- Change Request Form

Change Request

Request No:

Proposed by:

Project No:

Date Received:

Description

Reasons

Benefits (quantify)

Impact

Time estimate

Cost estimate

Quality

Contractors

Suppliers

Attachments (reference documents, impact details)

Required by: / /

Requested by:

Comments

Reviewed by: ____ Project Manager

Position: ____ Date: / /

Accepted and implemented by:

Position: ____ Date: / /

Records of Action to be completed:

Project Objectives changed

Client agreement varied

Project Quality Plan amended

Project Plan changed

Documentation revised

Stakeholders to be advised:

36 -- Scope Change/Performance measurement

Baseline

Actual

Variance

Cause

Corrective Action

37a -- Schedule Status

Activity

Planned Completion

Status

Ahead/

behing

Change

Improving/worsening

Float

remaining

Comment

Distribution:

37b - Schedule Update/tracking

38 - Project Budget Control

WBS No.

Item

Total Budget

As at (Date)

Actual

to date

Commit. But not spent

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