We actively support organic farming, the best methods for promoting sustainable agriculture and protecting farm workers / the environment. We also aim to protect the environment by supporting alternative sources of energy and recycling or compositing our waste. We are actively involved in our communities by supporting food banks, sponsoring neighborhood events and contributing at least 5% of the total net profits to charities. Our vision of a sustainable future means our children and grandchildren will be living in a world that values human creativity, diversity and individual choice." This is illustrating how Whole Foods Markets is dedicated towards specific groups that share similar performance goals and standards. ("Our Mission and Culture," 2013)
The Individual Level
Identify five to seven key jobs and their outputs. How can the performance of these jobs be measured? Determine the congruence of the outputs and make a strong argument for your case.
Seven key positions at Whole Foods Markets include: the CEO, CFO, President, Vice President, Store Manager, Cashier and Buyer. The CEO is responsible for setting the tone of the organization and helping to ensure that the company is meeting its larger goals. The CFO contributes to outputs by ensuring that the company has enough resources to meet its objectives. At the same time, they are working with the staff and managers to create a standard for profitability in maintaining these standards. The President has the responsibility for making certain that the company is run in an efficient manner and adapting with changes inside the marketplace. The Vice Presidents are responsible for overseeing these divisions and the lasting impact they will have on the firm. The Store Managers follow the directives of upper management and it creates an environment...
The Cashiers ensure that the needs of cliental are met and will work to understand what is most important to them. The buyer has a responsibility for making sure that the products being purchased are in accordance with the larger goals of the firm / the customers. These different positions are contributing to the outputs of the firm by creating an atmosphere that is inviting for everyone.
The combination of these outputs come together to create an environment that is conducive for the customer and helping the company to standout against competitors. Evidence of this can be seen with the firm saying, "We recognize the connection between our lives, our communities and the environment. Our firm continuously seeks to balance our needs as people with the needs of our planet. We strive to support our local communities, practice sound environmental stewardship and fulfill our responsibilities as global citizens." This is illustrating how the there is a congruence with the outputs and objectives of the company. In many ways, one could argue that this is what allows Whole Foods Markets to offer everybody with something more. ("Why Work Here," 2013)
References
Our Mission and Culture. (2013). Whole Foods Market. Retrieved from: http://www.wholefoodsmarket.com/careers/our-mission-and-culture
The Congruence Model. (2013). Mind Tools. Retrieved from: http://www.mindtools.com/pages/article/newSTR_95.htm
Whole Foods. (2013). Yahoo Finance. Retrieved from: http://finance.yahoo.com/q/ae?s=WFM+Analyst+Estimates
Why Work Here? (2013). Whole Foods Market. Retrieved from: http://www.wholefoodsmarket.com/careers/why-work-here
Schmidt, B. (2012). Happy Customers Everywhere. New York, NY: Pelgrave Press.
