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Cisco Systems Uses Its Culture For Competitive Advantage Case Study

Cisco Problem Identification

Cisco is a well managed company that has successfully maneuvered past downturns in the company through a management structure that encourage teamwork. Although the teamwork model has been successful, it took a great deal of time form many in the company to adapt to the new structure including the changes in the compensation model which is now heavily based on meeting organizational goals through teamwork. At the current time there is some question as to whether the current economic climate will allow the company to continue utilizing its current teamwork strategy.

Options/Alternatives

The problem facing Cisco could be handled appropriately by making some simple adjustments that will assist in making employees more confident with the arrangement. For instance the company could lower the percentage of compensation that is reliant on teamwork. Other alternatives...

In addition a companywide evaluation should take place so that the company can determine the types of change that need to be made.
Recommendations

Cisco must be willing to listen to concerns of employees and making changes accordingly. To this end the company should conduct a companywide evaluation that will be designed to ensure that the concerns of employees are taken into consideration as the company goes through the process of improving the current structure. This Evaluation is recommended because it will reveal all of the factors that must be addressed and will assist management in finding a proper balance that will ensure that Cisco will continue to be successful well into the future. The evaluations will be in the form of a questionnaire that will be distributed via email. All…

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