The site also has a strong set of navigational tools for quickly finding informational elements of information. Lastly and most significantly the site has excellent writing which has been honed through users of research by its authors and by their approach to interviewing practitioners in the key fields of it covered on the site. The investigative style of writing brings the entire site a high level of credibility with readers as well.
What information was expected to be found and was not there in general it is difficult to find sites that report back failures of large it projects as the companies involved do not want their names in the public media. That is one of the larger shortcomings of all sites, yet CIO Insight.com does get to the point of discussing failures at the enterprise level and backs away from naming companies. The site also does not mention specific enterprise application area failures including CRM as is shown in the Microsoft Survey (2006) report. While SaaS has also gained significantly in prominence in the it industry there is also little discussion of the hosted aspects of ERP systems as Sweeney (2006) has commented on extensively before.
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