And all staff members will have a chance to sit down and try to understand the aspects of the merger that affect everyone on the general information section of the website. This web-based approach will also allow the company to add more information, as it becomes available.
Having a webpage is not a replacement for one-on-one or small group information sessions. In fact, the worst way to announce the restructuring would be through a general, impersonal email that would shock most members of the organization with its abruptness. Employees, especially those who have devoted many of the best working years of their life to the organization, wish to know that the organization cares about their welfare. Even the webpage providing updates about the restructuring should have the email addresses and phone numbers of individuals to consult for further questioning and information about the proposed changes. This will add to the 'media richness' of the site. Of course no website will have as much 'high media richness' as a small meeting, but making the website interactive allowing personal contact information to be available to users will make the website more emotionally and practically accessible and useful for employees than an email.
In such a situation, there are always specific guidelines that are germane to the particular nature of the organization: for example, an organization that is restructuring so it can merge with another entity with a profoundly different corporate culture than itself (such as when Pixar merged with Disney, for example) may need more...
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