¶ … Change: Macy's Inc. The Board of Directors Macy's Inc.

Re: Report for recommendations

Team Leader

Change Management Macy's Inc.

The usage of technology as a source of expediting business processes, reducing cost, and shortening lead time to market products is widely appreciated in the business world. It is also observed that technology offers various solutions to a business process in order to achieve its desired results. The organizations also compete on the basis of their competitiveness and increase productivity after deployment of innovative technology solutions. The business productivity and employee performance enhancement through various technological solutions can only be achieved through a detailed scenario investigation and deriving a solution that is technically and operationally viable.

The business solution proposed for the organization includes implementing technology oriented solution to reduce their operational cost and increase products availability. The business is a retail stores chain with various branches across the country. The storage of stocks and replacement of inventory is handled currently in a traditional manner. The stocks are maintained at various strategic locations in order to facilitate the replacement upon requirements. The logistics and labour department coordinates with the branch managers to order and receive the required quantities of various inventory items. It not only causes increased time for shipment but at times various inventory items are also found to be short from their shelves. The management has dedicated a team of business and IT professionals to resolve the issues based on their recommendations. It is also noted that the business would like to spend minimum amount of capital investment in order to maintain their profitability in accordance with the current economic conditions.

The methodology used in preparing the report is based on the qualitative research techniques. It includes the interviews from organizational employees and developing...

The analysis of findings and results provides a solid foundation for formulating the assessment results into significant recommendations for business growth. The business should also note that the competitors of the organization are widely reliant on the technology and innovations in supply chain management solutions. Following recommendations
Transformation of traditional inventory management system to vendor managed inventory.

Use of Inventory management system for sticks that cannot be replaced by the suppliers.

The training and appraisal system for employees.

The business should adopt RFIDs to trace stocks and as result the operating cost and time will be reduced.

The cost of implementing the recommendations is calculated as $50,000. The details of the cost are provided in the section below.

Introduction:

The report is prepared to provide specific information with respect to the problems faced by Macy's. The method used to investigate the problem is also defined in the relevant section. The findings of the research are analysed to understand the impact and draw conclusions based on the provided information. The analysis provides a basis for concluding and recommending the usage of technology in order to resolve currently faced issues. The report provides a detailed understanding of the issue faced by the organization, leading towards providing a recommended solution based on the experience and expertise of the dedicated professional team in following sections.

Change Management Team:

The change management team consists of two businesses and an IT executive. The corporate manager for e-business is designated as the head of change management team. The business executives are responsible for research and presenting the results of their findings. The results of research are discussed with the IT executive and based on the results a comprehensive set of recommendations is prepared for presentation in the…