Dropping Out of Castle Co. As E.G.

¶ … dropping out of Castle Co. As E.G. Lomax company's supplier without the authority from the general manager. The action of dropping Castle Co. As the vendor by the management team due to its unsatisfactory service without asking for the general manager's approval was negatively taken by the general manager. With this, other resulting issues may be the following:

The validity and reasonableness of the management team's action coming up with a decision without the general manager's approval.

The validity and reasonableness of the manager's action of reversing the management team's decision.

How to Handle the Matter as a Manager

Managers are placed in managerial role because they should have the capability of arriving at decisions that give equal importance to his people, his company, his customers and clients, and to everyone related to the company's operation. In the case of E.G. Lomax's general manager, he should be able to weigh the reasons why the management team arrived at their decision as well as why they should not do such action. An initial meeting with the management team to study the causes and consequences of the action they took would be helpful in maintaining good work relationship between the manager and his team. For any positive or negative consequences done by the management team, resolutions should be set within that meeting. This is because it can be technically considered that dropping out of Castle Co. As E.G. Lomax's supplier is invalid since there was no approval from the higher management. The next action that the manager should do is to have a meeting with the Castle Co. company for any resolutions set by E.G. Lomax regarding the situation.

Opinion on the Organization Climate at Lomax

There can be a number of reasons why the management team took action without the approval of the general manager. The organization climate may be that the management team doesn't have much respect to the general manager that they took action without his approval. Or, it can also be that the management team can no longer tolerate the unsatisfactory service of Castle Co. In that, due to concern for a healthy operation of E.G. Lomax, the management team had arrived in the decision of dropping out Castle Co.

In the case of the general manager, after finding out the action of the management team, there can be an assumption that the organization climate at Lomax will have increased stringency in the implementation of company policies. Or, if the general manager has a very positive, good rationale, and wide outlook in such events within the company, with proper communication between him and the management team, the organization climate may have a better and improved working relationship.

The Leadership Style Displayed by the General Manager

E.G. Lomax's general manager displayed a strict leadership style. Being the manager, he uphold the common concept about the role of a manager. That is, to have the authority on every decision made in the organization. However, the general manager also displayed a strong quality of a leader which is the ability to stand for the policy of his organization. Moreover, giving Castle Co. few more months is perhaps a way of giving their supplier the chance to make up for their unsatisfactory services.

Other Information Needed to Diagnose the Scenario

To assess whether the actions taken by the management team is proper or improper, as well as to assess whether the leadership style displayed by the general manager is reasonable, the following information will be helpful.

The extent of the unsatisfactory service of Castle Co.

The advantages and disadvantages to E.G. Lomax if the management team will not take an immediate action and wait for the general manager's decision.