¶ … California Health Insurance Exchange Website, Covered CA
Covered California (2015) describes itself as a user friendly market place that implements the federal Patient Protection and Affordable Care Act in California. Its website provides useful information to current and prospective clients - such as its history, the health insurance options it offers, how an individual can match an insurance option with their needs, and its financial reports. In 2014, approximately 1.3 million Californians used Covered California to choose health insurance, while millions others used Medi-Cal to check the health coverage they qualified for (Covered California, 2015).
The Covered California website is appropriate for a person at the eighth grade level. First it is divided to four major sections, namely; explore, apply, preview and get help, which allows the users to locate the particular section they may be interested in, in order to explore them further. The explore section clearly articulates the healthcare options that are right for individuals, families and businesses, while the preview section helps the user know whether they qualify for Medi-Cal or tax credits based on their income. The apply section provides step-by-step guidelines for enrolment, while the get help section allows users of different literacy levels to seek clarifications, if required.
The site is simple and eliminates busy webpage designs and unnecessary content that would otherwise frustrate people at the eighth grade level. The web pages...
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