Management accountability to stakeholders first requires consideration of who those stakeholders are. When considering financial accountability, the primary defined stakeholders for annual reports are the shareholders or owners of the firm (Elliott and Elliott, 2013). Therefore, this establishes the need for management accountability towards this group of stakeholders, the process which is satisfied not only for annual accounts, but also from quarterly earnings as well as other statements. However, there are other stakeholders which will have a direct impact on the firm, and either directly or indirectly influence their performance. This includes, but is not limited to, government, customers, and suppliers.
Government accountability requires a firm to demonstrate for compliance with regulation, and where governments are not fully satisfied that firms are acting in an appropriate manner, they are likely to introduce more legislation. Customers will have needs regarding the products and services they purchase, this will not only be related to the product's features and characteristics, but the perceptions of the firm and way in which they provide those products. For example, when Shell chose to dispose of the Brent Spar oil platform in the North Sea, the company faced a backlash from customers refusing to buy their products believing the company was acting in an irresponsible manner, causing environmental pollution (Chyssides and Kaler, 1999). Therefore, management accountability can extend to aspects such as corporate social responsibility, firm values, as well as firm image, and the way in which this is displayed to and demonstrated to all stakeholders, including customers.
Part B
An organisation such as GDC needs to ensure they keep the most important stakeholders happy, otherwise they will suffer. However, it should be noted that not all stakeholders will have an equal level of influence over the firm's operations and performance. To retain sales, it is essential that the organisation satisfy customer needs, regarding products, as well as values and operational decisions (Chyssides and Kaler, 1999). To continue operating, it is essential that the organisation is able to satisfy government requirements and regulations, otherwise they will face significant financial consequences such as fines, and may even be shut down (Mintzberg et al., 2008). If the company does not satisfy supplier needs, they may lose a supplier, but here there is also the potential for the organisation to use their own power, as this is a bilateral relationship, and suppliers may also need the company. Secondary stakeholders, such as local residents, may be able to exert influence over the organisation, but it may be less direct, for example it may be felt if the organisation seeks to extend the offices, as local residents may object using local planning processes.
Question 2
To calculate the cost of goods manufactured it is necessary to assess the costs have been incurred during the period. The calculation for costs of goods manufactured is the cost of the direct materials used added to the direct labour used, added to the manufacturing overhead, which will give the manufacturing costs that have been incurred during that period. The figure there needs to be adjusted allowing for work in progress levels, adding the level of work in progress which was present at the beginning of the period, and deducting the work in progress that was present at the end.
First we calculate materials used
Purchased
Plus beginning inventory
Less ending Inventory
Materials used
Materials
154,000
58,000
64,000
148,000
This can now be used to calculate cost of goods manufactured
Materials used
148,000
Direct labor
174,000
Overhead
90,000
Manufacturing costs for current period
412,000
Plus opening work in progress
88,000
Less closing work in progress
74,000
Cost of goods manufactured
426,000
Using cost of goods manufactured it is possible to calculate cost of goods sold. The formula for this is opening finished goods inventory, plus cost of goods manufactured, less finished goods closing inventory.
Opening finished goods inventory
38,000
Cost of goods manufactured
426,000
Closing finished goods inventory
48,000
Cost of goods sold
416,000
Base on the information provided, assuming all the revenue recorded is the same period as the goods manufactured, the gross profit can be calculated. The formula is the total revenue less the cost of goods sold.
Revenue
512,000
Cost of goods sold
416,000
Gross profit
96,000
Question 3
Part A To calculate the break even point it is necessary to calculate the contribution of each unit (that is the revenue less the direct costs), and then calculate how many units need to be sold to cover the indirect or overhead costs.
The first we calculate the contribution per unit.
Direct materials
24
Direct labor
70
Total direct costs
94
Revenue per unit
Contribution per unit
36
Now we add together the total overheads, and divide those by the contribution per unit to assess the number of units needed to be sold to breakeven.
Factory fixed overheads
120,000
Selling and distribution overheads
160,000
Administration overheads
80,000
Total overheads
360,000
Contribution per unit
36
Unit sales to cover overhead (Breakeven point)
10,000
Part B
Contribution
36
Selling price
Contribution margin
27.69%
Part C
Contribution for 20,000 units
720,000
Overheads
360,000
Profit
360,000
Part D
Here the calculation is reversed, and the required profit is added to the overheads, and used to calculate the number of units should be sold to reach the desired contribution level to cover the overheads and reach the desired profit.
Required profit
720,000
Overheads
360,000
Total level of contributions required
1,080,000
Contribution per unit
36
Number of units to be sold
30,000
Part B
Question 1
Sales budget
The sales forecast assumes that there are no discounts or allowances being given to purchasers, otherwise these would need to be deducted from the gross sales.
Quarter 1
Quarter 2
Quarter 3
Quarter 4
Forecast unit sales
4,000
4,800
9,600
9,200
Price per unit
1,000
1,000
1,000
1,000
Gross sales
4,000,000
4,800,000
9,600,000
9,200,000
Production budget
The production is based on the sales forecast, and the assumption that the organisation wishes to ensure there is a buffer in inventory 25% of units needed ready for the following quarter.
Quarter 1
Quarter 2
Quarter 3
Quarter 4
Forecast unit sales
4,000
4,800
9,600
9,200
Plus buffer (ending units)
1,200
2,400
2,300
2,600
Total units required
5,200
7,200
11,900
11,800
Less opening inventory
1,200
2,400
2,300
Units to be manufactured
4,600
6,000
9,500
9,500
Question 2
Return on investment is a ratio that indicates the level of return is (profit) that is created through the use of an investment, in this case the investment are the assets.
Operating income
Average total assets
Return on investment
Division A
225,000
2,250,000
10.00%
Division B
250,000
2,000,000
12.50%
Division C
450,000
4,000,000
11.25%
Question 3
Return on investment has a number of advantages and disadvantages.
Advantages
Return on investment allows for an effective measure profitability, allowing an organisation to assess performance based on the assets they are using to create a profit (Elliott and Elliott, 2013). This helps to ensure investment decisions are made so that assets can be maximized (Bodie et al., 2014).
Return on investment can help with decision-making and internal assessment, by facilitating a comparative analysis, even within the organisation across different products or divisions, or for benchmarking within an industry (Seal et al., 2011).
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