PEST/ Competitor Analysis of HHM PEST Analysis PEST analysis is a regularly used and immeasurably valuable method for analyzing the external environment of an organization. In particular, this technique splits the general environment into four distinct areas and encompasses pretty much everything that can influence an organization. These four particular areas are political, economic, social and technical (Thompson and Martin, 2010). In regard to political factors, the company accomplishes the proficiency to

Globalization of the Hospitality Industry The operational aspects of expansion are often the easiest for any hospitality provider to plan and execute, regardless of the global location of their latest hotel, resort or expansion property. The cultural and experiential factors however are far more difficult to manage and excel within the context of, and are often what challenges the growth of even the most highly-0regarded brands over time (Pei, Abdolali, Yong,

Tourism and Hospitality Industries It is perhaps indicative of how interconnected the hospitality industry and the tourism industry are that they are often connected in literature as one broad industrial category, "the hospitality and tourist industry." Their aims and objectives certainly overlap, sharing a common goal of catering to the needs and desires of people who are traveling for one reason or another. It is a facile separation of the domains

The fastest growth registered among the top 20 markets came from: (1) China (+19%); (2) India (+18%); and (3) Spain (+10%). (American Hotel & Lodging Association, 2007) In the work entitled: "Hotels in China, India and Mexico are Capturing the Imagination and Resources of the Hotel Industry" it is stated: "Take a look at the headlines these days and you will realize that overseas expansion for the hotel industry is

Service Quality Improvement The service industry is tremendously growing every day. The investment in local and worldwide service industry has also increased in the recent past. This is evidenced by the increase in construction of new and enhanced hotels that have influenced the trend for service quality improvement. Recognizing the increase in competitors within the industry, hotel supervisors are focusing on service quality improvement, to acquire a competitive advantage. In this

WORKPLACE LEARNING AND MANAGER'S PERFORMANCE IN THE HOSPITALITY INDUSTRY Relationship between Workplace Learning and Managers' Performance in the Hospitality Industry Relationship between Workplace Learning and Managers' Performance in the Hospitality Industry Manager's Role as a Leader Workplace Learning Why is Workplace Learning Important The 'ideal' Workplace Learning Situation Methods of Workplace Learning Hospitality Industry Supports and Values Training and Learning Management Skills in Workplace Learning Manager's Role in the Hospitality Industry Optimize Communication between Managers and Employees Effective Managers in Hospitality