The paper includes a discussion and analysis of the existing administration system used by Strathfield College in Australia. The online system currently in use is CRICOS. The document considers the various components of this system, its cost, and the potential future needs of the college. The conclusion is that the current needs of the college are adequately met with the CRICOS system.
Administration System
Education and training today are one of the most important components of success in life. Hence, institutions that offer these need to do so in a varied and relevant way to ensure that their students can make a success of their lives with the tools offered at the training institution in question. To accomplish such success for their students, one of the most fundamental requirements of such institutions is an adequate administration system. Since most of the pool of students entering campuses today have some sort of access to the online world, it would make sense to use a provider that offers as much online capability as possible. This is what Strathfield College in Australia seems to have accomplished with the CRICOS Management System.
According to Abraham (2013), the CRICOS Management System provides simple registration processes for a Registered Training Organisation (RTO) such as Strathfield. Once the system is in place, it offers the possibility of evolving with the needs and requirements of the institution. Alternatively, it can simply stay in place with the existing services and features it provided to start with.
The system includes basic policies, procedures, and forms that are required for compliance for the National Code 2007, as well as the ESOS Framework in the country. It also meets the requirements for RTOs that operate under Australian Skills Quality Authority (ASQA) of which Strathfield is one. Strathfield's focus on excellence and quality in its systematic operations is part of the administrative system offered by CRICOS.
According to the Website, CRICOS Management Systems are set up in such a way to reflect the specific business involved and to ensure that the system operates within the context of the specific business involved. As such, the system was set up in such a way to reflect the logo, business name and specific details involve in Strathfield's offerings to its students.
Professional development is also offered to ensure the comfort and ease of personnel working with the system.
Client benefits for the system include an unlimited availability of email and phone support for the first 14 days after purchase and implementation. The choice of usage regarding this support is up to the institution itself.
Furthermore, the CRICOS system includes a suggestion system for its improvement. Any lack of excellence or ease can be addressed by means of a feedback and suggestion system that forms part of the operations at CRICOS. Any revisions resulting from such feedback are there offered in the form of a revised product free of charge.
The system includes some vital services for a company such as Strathfield College. Marketing and advertising, for example, can be used to recruit new students, service providers, and personnel. Enrolment is completely formalised, providing the institution with a uniform way of registration and enrolment for its student.
Complaints and appeals, along with the student refund policy, form important components of the administration system. The College needs to ensure that its students are subject to a uniform system of appeals should all not be within order. This is an important element of the college's work with its students and its administration system.
Course agreements and education agents are a similarly important part of the system, providing students with specific information relating to their courses, who will be providing these, and the expertise of the personnel involved. Conversely, salaries and training needs are included in the CRICOS system, providing both training personnel and online administration systems to help Strathfield handle its current personnel needs as well as the needs of its students.
In terms of budget, the CRICOS system currently runs at a cost of some 2,000 Australian dollars. This is available at a discount of 1,000 Australian dollars. Personnel training is inherent in the system, so no extra budgeting or implementation is required for such a service. The current administration system at Strathfield college includes various components, including information about the college, reasons for studying at the college, policy information, fee collection information, staff, and career information.
When evaluating the current systems, it seems quite thorough in terms of the information and needs of both the college and the students. There is, for example, a lot of contact information and information about the courses on offer. It also appears that the budget and personnel training needs have been handled with great effectiveness.
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